Director, Quality & Operations
Director, Quality & Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Summary:
This position will be responsible for ensuring that all warehouse activities are carried out efficiently and profitably.
Responsibilities:
- Manages and assists with daily activities of the Quality Inspectors and Warehouse Associates.
- Initiates action to prevent the occurrence of product nonconformity up to and including conducting if necessary investigations on repair vendors when improper maintenance is reported or suspected.
- Leads all stages of developing documenting attaining and implementing ISO 9001 ASA-100 and any other applicable accreditations necessary.
- Leads oversees and manages all ISO 9001 ASA-100 FAA AC 00-56 activity and customer quality audits.
- Manages the process of incoming and outgoing material to meet Quality Control requirements and Customer Requirements.
- Make decisions to avoid delays or disturbances for our customers both internal and external.
- Implement and maintain the Corrective Action database.
- Support the organization with review of requirements related to quality and regulatory requirements
- Ability to process all types of incoming and outgoing quality transactions in Quantum.
- Represents the company during all customer quality audits.
- Manages the Inventory Cycle Counts Audit process.
- Oversees the Scrap process.
- Order and maintain all supplies as needed.
- Leads monthly meetings for Pompano facility related to quality and safety.
- Coordinate with Sr. Manager of Facilities Health & Safety to ensure building maintenance and discrepancies are handled in a timely manner.
- Meet quarterly with Quality and Ops teams from other Willis Services companies to discuss and implement best practices and leverage synergies throughout the company.
- Assures traceability documentation files including scanning of documents are maintained.
- Monitors the documentation provided to internal and external customers.
- Work with all departments within Willis Aero to provide customer support and information.
- Direct and facilitate performance of Quality and Operations personnel.
- Ensure all operations are conducted in accordance with company policies and procedures.
- Oversee and responsible for the day-to-day management and oversight of the Quality and Operations Department.
- Maintain high levels of safety and customer service.
- Communication of work progress and significant issues with the VP of Quality & Operations.
- Enforce good housekeeping practices and uniform standards to employees.
- Train evaluate and develop new hire employees in accordance with established procedures.
- Ensure regular feedback is shared with staff including timely completion of employee performance appraisals.
- Completes all required management reports.
- Performs other related duties as assigned.
Qualifications / Requirements:
- Excellent verbal and written communication skills.
- Excellent supervisory and interpersonal skills.
- Thorough understanding of warehouse policies and procedures.
- Thorough understanding of applicable federal state local and company safety policies.
- High school diploma or equivalent required; associate degree preferred.
- At least five years of related experience required; manager experience strongly preferred.
- Must be able to lift to 25 pounds at a time.
Travel/Misc.:
- As required.
Here at Willis Lease Finance Corporation (WLFC) we are dedicated to fair hiring practices and diversity in the workplace. We are committed to a workplace environment that encourages growth and respect for all current and prospective employees based upon job-related factors such as their educational background work experience and ability to perform the essential functions of a particular job. It is the policy and practice of WLFC to prohibit any form of discrimination or harassment based on race color age national origin religion sexual orientation sex (including pregnancy childbirth or related medical conditions) gender identity or gender expression military or veteran status physical or mental disability genetic information or any other status protected under applicable Federal state or local law.
WLFC is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application processes. If you need assistance or an accommodation due to a disability you may contact us at .
WLFC also offers a comprehensive benefit package to its eligible employees. This includes medical dental vision 401(k) Roth 401(k) HSA in conjunction with a high deductible plan life insurance supplemental insurance travel accident insurance employee assistance program short & long-term disability employee stock purchase plan employee education reimbursement plan matching gift program health and wellness plan and paid time off.
To Executive Search Firms & Staffing Agencies: Willis Lease Finance Corporation (WLFC) does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered WLFC property and WLFC will not be obligated to a referral fee. This includes resumes submitted directly to any WLFC employee including Hiring Managers without contacting WLFC Human Resources Talent Acquisition Department.
Required Experience:
Director
Employment Type
Full-Time
