Guest Services Officer (Part Time)
Guest Services Officer (Part Time)
Posted on :
07-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-06-2025
Job Description
Where the Power of Art Engages the Spirit of Community
The Nelson-Atkins Museum of Art invites all people to explore the art in its care and through its vast collections the depths and complexities of human experiences.
We strive to create a sense of belonging where staff and volunteers can do meaningful work connecting people to art. We create an informed invested group of staff and volunteers through shared values and open direct and respectful communication. We embrace IDEAS (Inclusion Diversity Equity Access and Sustainability) in every aspect of our ideals and aspirations as we believe these values to be paramount to success. Each staff member and volunteer embodies the institutions commitments and agrees to exhibit behaviors that align with them. We hold one another to these expectations so that together we may know own energize and sustain our culture and the institution for generations to come.
Guest Services Officer Part Time
Schedule
Thursday 9:30 am - 5:00 pm
Friday9:30 am - 5:00 pm
Accountabilities
- Customer Service:Demonstrates good customer skills is always available to assist visitors and staff in a polite and courteous manner.
- Situations:Is able to handle stressful situations with confidence and diplomacy; brings problems or potentially difficult situations to the attention of a Supervisor.
- Protecting the Art:Prevents theft or damage to the art and property located inside the Museum and outside on the grounds by observing persons within the assigned post.
- Procedures on Post: Follows post procedures such as: inspects and counts items in the assigned gallery; completes incident reports; visually sweeps the assigned post and picks up objects or items that could harm visitors or employees.
- Emergency Procedures: In case of emergencies evacuates visitors and employees from the museum as quickly as possible.
- Efficiency: Is able to handle multiple situations efficiently and professionally.
Position Requirements
- High School diploma or GED with demonstrated reading and writing proficiency in English
- Solid job history; excellent attendance and reliability
- Ability to explain guidelines and answer questions in a courteous and professional manner
- Ask questions when directions are unclear
- Maintain confidentiality of information regarding Museum security
- Be able to stand and remain alert for extended periods of time
- Must have good sight and hearing acuity and be able to climb stairs
- Maintain a neat and clean appearance and uniform standards
POSITION SPECIFICATIONS
Salary Grade
Grade Level 1: $15.45 an hour.
FLSA Classification
Nonexempt
Physical Demands
While performing the duties of this job the officer is occasionally required to stand; walk; sit; use hands; reach with hands and arms; climb stairs; balance; stoop kneel crouch or crawl; talk or hear; taste or smell. The officer must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision distance vision color visions peripheral vision and depth perception.
Non-Discrimination
The Nelson-Atkins is an equal opportunity employer and strongly encourages applications from people of color persons with disabilities women and LGBTQ applicants.
The Nelson-Atkins Museum of Art is an Equal Opportunity Employer and does not discriminate based on race religion color sex gender identity sexual orientation age non-disqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications merit and businessneed.Forindividuals with disabilities who would like to request an accommodation please contact the Human Resources Department.
The Nelson-Atkins Museum of Art conducts pre-employment background checks as part of our selection process.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
Key Skills
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