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Standard Job Description
Programme Associate
Organizational Setting and Work Relationships
The Programme Associate would normally receive guidance from more senior programme staff in the operation/bureau/division. S/he may receive indirect guidance from other sections and units relevant to the country/region programme(s). UNHCR Manual Operations Plans UN and UNHCR financial/budgetary rules and regulations will guide the work of the Programme Associate. S/he is expected to stay abreast of the challenges posed by the operational context the UN and humanitarian reform and institutional developments.
The incumbent is expected to have contacts within the organization and outside the duty station as well as with partners and other stakeholders to collect information monitor programme activities and implement administrative requirements. The incumbent will have to establish good working relationships with their peers at country level to facilitate the collection of information and other programme management related activities.
The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UN Staff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.
Duties
- Support the assessment and analysis of the needs of persons of concern in the country/region in a participatory manner and using an Age Gender and Diversity (AGD) perspective as basis for planning.
- Assist in managing the development of a broad network of partners good coordination practices and the development of partner capacities related to programme management if applicable.
- Assist in organizing and documenting the selection of partners in accordance with the policy on selection and retention of partners ensuring due diligence to meet the requirements of projects.
- Provide support to the field with technical advice to ensure partnership agreements are established in a timely manner regularly monitored and reported on in compliance with established guidelines and procedures included in the framework for implementing with partners.
- Support the implementation and performance of partnership agreements through field visits and appropriate physical monitoring if applicable reviewing performance and financial reports.
- Support the development and implementation of MFT monitoring plans for activities implemented through partnerships and those under direct implementation in line with Programme Manual and programming instructions.
- Contribute to the review and analysis of operations plans mid-year and year-end reports of the different UNHCR offices ensuring quality assurance and compliance with established policies guidelines procedures and standards. Generate and maintain records of implementation rate (performance progress and expenditures) on a regular basis.
- Follow up on any change in regards to alignment of results chain verifying indicators budget prioritization apportioning needed to measure programme performance trends and target interventions contributing to soundness of Operations Plan and enhancement of data quality.
- Follow up with UNHCR offices the compliance with issuance of audit certificates for partners in line with the Policy on Risk-Based Project Audits.
- Provide support to the field through technical advice and training on resource allocation processes and other programmatic issues.
- Use UNHCRs corporate tools (e.g. Focus Client Global Focus Insight and FOCUS Reader MSRP) for core activities related to planning budgeting implementation and reporting generating data for evidence-based programmatic decisions and analysis.
- Support UNHCRs programming of community of practice and continuously contributing to improvements of programming tools and processes.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other duties as required
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
n/a
Certificates and/or Licenses
not specified
Relevant Job Experience
Essential
Demonstrated experience in programme management Operation Management Cycle and related processes. Knowledge of Results Based-Management. Computer skills (in MS office) including advanced Excel skills (pivot tables data management etc.)
Desirable
Completion of UNHCR Learning Programmes or specific training relevant to function of the position including Programme Management Level 1. E-tutoring of PM1 Framework for Implementing with Partners Learning Programme. Experience in programme management training and capacity building activities.
Functional Skills
*IT-Computer Literacy
PG-Programme Management (programme cycles and reporting standards)
PG-Results-Based Management
DM-Database Management
PG-Programme Analysis
PG-Development and monitoring of programme assessments and surveys
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.
As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.
Desired Candidate Profile
Required languages (expected Overall ability is at least B2 level):
Desired languages
Operational context
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station please visit: of Position:
The United Nations High Commissioner for Refugees (UNHCR) has been present in Ukraine since 1994 and substantially increased its presence and response after the full-scale invasion of Ukraine in February 2022. The geographical presence within Ukraine has significatively expanded to deliver the emergency response. The country office is located in the capital Kyiv and sub- and field offices are currently located in Dnipro Kyiv Lviv Odesa and Kharkiv.
The war in Ukraine has caused death and suffering on a dramatic scale. In 2025 more than 12.7 million people are in urgent need of humanitarian assistance and protection according to the 2025 Humanitarian Needs and Response Plan. Some 3.7 million people are internally displaced while around 6.8 million refugees from Ukraine are recorded across Europe and beyond. Some 75000 people including some of the most vulnerable notable older people and people with disabilities live in collective sites spread across the country. Ukraine also hosts asylum-seekers and refugees and is home to thousands of people who are stateless or at risk of statelessness.
The massive destruction of civilian infrastructure with the energy sector being particularly targeted has made life extremely challenging for millions of people who have lost their homes and livelihoods and has severely disrupted access to electricity water heating as well as critical services including healthcare education and social protection services. Humanitarian access continues to be hampered particularly in frontline areas as well as to areas under temporary occupation of the Russian Federation. Civilians remain exposed to serious risks to their physical security and integrity particularly in eastern and southern regions of Ukraine. The risk of GBV including sexual violence continues to prevail alongside family separations loss of housing and properties as well as identity and civil documentation. Populations displaced or otherwise affected by the war live in situations of deprivation following the loss or damage of their housing loss of income and often become dependent on an overstretched social protection system.
The Government of Ukraine maintains a strong lead role in responding to the needs of its population and UNHCR supports the Government and its central and local institutions to provide protection shelter/housing cash and in-kind assistance to displaced and other people impacted by the war. Currently UNHCR has MOUs with five-line ministries the First Ladys foundation as well as the Office of the Ombudsman 19 regional state administrations and agreements with 14 partners to deliver assistance and support the localization of the response.
Under the leadership of the UN Humanitarian Coordinator UNHCR operates as part of the Inter-agency humanitarian response working in close coordination with local authorities and humanitarian partners. UNHCR is leading three clusters - Protection Shelter and NFIs and CCCM. The strategic orientation of UNHCRs response is to reach people particularly those with specific vulnerabilities who remain in frontline and heavily affected areas with immediate relief while supporting displaced people and those who have remained in their homes or returned with protection advice housing support livelihoods advice and cash assistance to enable their recovery and attainment of durable solutions.
Protection needs to be truly at the center of this response as the highest critical needs of the population caused by the international armed conflict are in the area of protection. Since Ukraine is a highly sophisticated country with a strong government leadership and well-established administrative social protection and digital systems it is essential to design and deliver UNHCRs protection programs in a way which simultaneously addresses immediate needs and supports the further development of sustainable and inclusive national protection systems.
With the EU having voted to confirm Ukraines accession to the EU at the end of 2023 Ukraine will also embark on a series of substantial and long-term reforms in numerous sectors including justice and home affairs which presents an opportunity to contribute to strengthened and more inclusive protection asylum and statelessness reduction systems. Working closely with government authorities local community representatives and partners from the embassies UN civil society and international financial institutions amongst others is thus key to ensuring that UNHCRs response is closely aligned with and complementary of national and local strategies and recovery plans.
As the war continues new urgent humanitarian needs are created every day alongside protracted ones and peoples and communities efforts to recover and rebuild their lives in war-torn communities. Among the IDPs and refugees from Ukraine the majority express a hope and desire to return to their homes as soon as the security situation allows. The protection needs of the population thus need to be analyzed and addressed both from a humanitarian as well as from an early recovery and durable solutions perspective with UNHCR playing a leading role in this work.
The Ukraine operation is dynamic with the operational footprint centered around two main objectives - emergency response to continue addressing critical humanitarian needs as well as early recovery and durable solutions. FO Kharkiv is located in the north-eastern part of Ukraine and currently covers Kharkiv Oblast one of the top regions in the country in terms of the number of IDPs war-affected people and returnees. Kharkiv FO is expanding in 2025 and so this is a unique opportunity to join a growing dynamic office and be part of the future of UNHCR.
The Programme Associate will report directly to the Head of Field Office and lead the Programme unit and be the primary focal point for the six partners that UNHCR Kharkiv works with. The day to day communication and liaison with the partners is essential to enable Kharkiv FO to meet its targets and objectives. A key role will be to coordinate the design of partnership agreements and lead the partner monitoring processes both the formal cycles but also the continuous gathering of information and assessments.
The incumbent is responsible to maintain a budgetary and activity overview to ensure that expenditures rates are maintained and that there is a constant information flow with the Unit Heads on current positions targets and expenditure.
Follow up on any change in regard to alignment of results chain verifying indicators budget prioritization apportioning needed to measure programme performance trends and target interventions contributing to soundness of Operations Plan and enhancement of data quality.
The incumbent will be required to coordinate the collation of multi-functional team to the planning and reporting of results and timely provision of inputs to the Country Office.
Living and Working Conditions:
Security:
The international armed conflict in Ukraine is ongoing and the Russian Federation Armed Forces temporarily occupy parts of Donetsk Luhansk Kherson and Zaporizhzhia regions. The frontline is the primary area of kinetic military operations particularly in the eastern and southeastern regions and north of Kharkiv. Cruise missiles ballistic missiles aero-ballistic missiles and unmanned aerial vehicles (UAVs) have been targeting vital civilian and military sites including airports since the start of the invasion. As a result commercial air travel is suspended and vehicles and trains are the only modes of transportation. Since 2023 there has been an increase in attacks targeting civilian infrastructure throughout the country.
Whilst the UN has not been targeted directly the threat of collateral damage continues to remain in place with cases of UNHCR IPs reporting collateral damages and several humanitarian workers recorded as been killed and injured since the start of the full-scale invasion. The UN Security Management System (UNSMS) applies a comprehensive Security Risk Management (SRM) process to identify security threats and evaluate risk levels. The security risk levels are regularly reviewed. Currently the most significant threats and hazards are associated with the international armed conflict with current risk levels ranging from high to Very High or Unacceptable in areas with ongoing hostilities.
This has resulted in a decrease of humanitarian space making it difficult and sometimes impossible to access people in need in frontline areas. When assessing risk levels the security personnel and the UNHCR Representative as part of the countrys Security Management Team adhere to the SRM process as defined by the UNSMS. In general the projected risk level in all three SRM areas where the UN/HCR operates is High.
Therefore applicants for positions in Ukraine should be prepared to work in a highly dynamic security environment where unexpected events occur frequently. Air raids are common and staff may be required to work from bunkers or underground car parks metro stations and other locations for extended periods. Power and water outages are to be expected and will make life more challenging during the winter months. Depending on the evolution of the war disruptions to public services such as shops banks and restaurants may occur. Curfews are in place throughout the country and mission travel must be authorized by the Representative or designated managers subject to the completion of mandatory BSAFE SSAFE and IFAK training and security clearance procedures. Private trips within the country are prohibited for international staff.
The Field Security Unit works closely with UNDSS and other interlocutors of the UNSMS to ensure that program activities can be implemented within the acceptable level of risk by following the required measures and procedures set up and approved by the Designated Official. Due to the countrys evolving operational and security environment UNHCR needs to maintain strong security contingency preparedness supporting its mandate of providing protection and assistance to people in need.
Additional Qualifications
Skills
Education
Certifications
Work Experience
Competencies
Accountability Analytical thinking Client & results orientation Commitment to continuous learning Communication Empowering & building trust Managing resource Organizational awareness Planning & organizing Stakeholder management Teamwork & collaborationUNHCR Salary Calculator
Additional Information Functional clearance
Required Experience:
IC
Full-Time