Senior Customer Solutions Architect
Senior Customer Solutions Architect
Posted on :
07-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
In the cloud every second counts. On the leading edge of security Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. Trusted by a large enterprise customer base we are a well-funded startup passionate open source enthusiasts at heart and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications.
We have an organizational focus on delivering value to customers. We appreciate diverse opinions and open dialogue to spur ideas and we believe in working together to achieve our goals. Were an international company that understands how to cultivate an inclusive environment across all teams.
And were a great place to work too - weve been named a Best Places to Work by Inc the San Francisco Business Time and Built In with recognitions ranging from Best Benefits to a Best Company for Happiness.
We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you
What you will do:
- Reporting to the Sr Director Customer Success you will be the trusted advisor to our customers on the Sysdig Platform. In this individual contributor role you will work with customers using our Sysdig Secure and Sysdig Monitor product offerings.
- You will drive adoption and expansion within these customers from a technical angle: from onboarding to implementation and technical enablement . Typically their large enterprise environments where scale performance and ad-hoc solutions are complex require expert support.
- You will understand the customers requirements challenges and what business outcomes and value they are expecting in their Sysdig journey. You will work very closely with our Product Managers heavily influencing the product roadmap.
- This role includes regular customer visits across EMEA every 4 to 8 weeks.
What you will bring with you:
- Excellent English language and ability to work in remote and international teams.
- Track record of owning customer relationships including implementation and identification of expansion opportunities.
What we look for:
- 10years experience as solutions architect field engineering or similar customer facing roles such as sales engineering customer success engineering or DevOps consultant having worked with SaaS companies.
- Domain knowledge in Cloud Native technologies: Container Kubernetes and Cloud.
- 10years experience with DevOps tools such as Terraform Helm and API scripting. Being familiar with security and monitoring such as Prometheus or Falco is a plus.
When you join Sysdig you can expect:
- Extra days off to prioritize your well-being
- Mental health support for you and your family through the Modern Health app
- Great compensation package
We would love for you to join us! Please reach out even if your experience doesnt perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart especially if your career path is different.
Some of our Hiring Managers are globally distributed an English version of your CV will be appreciated.
Sysdig values a diverse workplace and encourages women people of color LGBTQIA individuals people with disabilities members of ethnic minorities foreign-born residents and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race color religion sex national origin age disability genetic information sexual orientation gender identity or any other legally protected status.
#LI- MC1
#LI-Hybrid
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
