Trainee Sales Advisor - Internal applications only
Trainee Sales Advisor - Internal applications only
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Job Description
We are currently recruiting a Trainee Sales Advisor to join our team! Reporting to the Sales Manager you will develop a variety of skills to market and sell new build properties using shared ownership and rent to buy schemes. Working with internal and external partners and clients.
About us
We are a social housing landlord and one of the largest housing providers in the region with over 22000 social and affordable homes mainly in the Bradford district. We employ a talented workforce of nearly 1000 people.
This year weve launched our five-year Corporate Strategy which runs to 2029. Our purpose is to provide high quality homes services and support to our customers so weve worked with colleagues and customers to find out whats important to them. Our customers sit at the heart of what we do and our colleagues are the people wholl help us achieve our vision which is to create the best customer experience to improve everyday lives.
Responsibilities
- Develop skills to take responsibility for individual developments working to achieve the Sales targets and progression of plot sales in line with required targets.
- Learn to Conduct monthly competitor and market research to support pricing strategies in preparation for sales launch in addition to identifying any changes to market conditions on live schemes.
- Learn the process to liaise with the Development team on sales matters including programme handover information and provision of legal documents for plot sales.
- Working as part of the Incommunities sales team providing a professional friendly and efficient service to all clients to ensure a smooth sales process and high levels of customer satisfaction.
- Learn how to respond in timely manner to all email website telephone and other enquiries and sales leads. Ensure all leads are recorded and followed up until they proceed or the lead is dead and can be progressed no further.
- Gain an understanding of qualifying all leads and ensure the current qualification requirements are adhered to.
- Learn how to ensure the Sales enquiry pack is in line with the business instruction including updating the price lists to ensure accuracy.
- Understand how to assess potential buyers eligibility Determine and track metrics and KPIs for marketing campaigns
- Conduct viewing appointments at sales developments selling the benefits explaining the different schemes and purchase options and closing the sale.
- Learn how to maintain current and accurate information on all databases to enable performance data to be extracted within required deadlines and within GDPR guidelines. Provide accurate information for statistical returns.
- Develop an understanding how to liaise with solicitors IFAs and valuers to enable sales to be progressed quickly to achieve required deadlines.
- Understand the importance of taking responsibility for ensuring the detail provided at reservation is current and accurate and compliant to current requirements.
- Liaise with the development team and builders on sales matters including programmed handover information access to properties and provision of legal documents for plot sales.
- Attend site meetings to ensure current knowledge of progression and awareness of any decisions to implement any changes mid-way through build.
- Provide customer feedback and competitor information to Influence design and specification of new homes.
- Provide customer feedback and competitor information to Influence design and specification of new homes.
- Assist with coordinating marketing literature and promotion of developments in conjunction with the Marketing Manager.
- Instruct valuations for new developments and conduct competitor and market research to support pricing strategies and management reports
- Ensure Scheme valuations are up to date and instructed in a timely manner adhering to process.
- Provide regular direction to the marketing team to enable accurate website entries and descriptions for sales and marketing purposes.
- Provide an exceptional level of customer service.
- Undertake any additional duties that may be required from time to time to support the needs of the business.
- Take responsibility to maintain exceptional standards of presentation of the schemes Sales areas. Ensuring gardens are maintained organising cleaning contractors in a timely manner to ensure customers receive a clean property. Reporting any areas of concern.
- Ensure Health and Safety rules are always adhered to. Report any areas of concern.
- Weekend working will be required from time to time to support the needs of the business.
- At all times follow policies and procedures.
Requirements
- Full driving license and the use of a car for business purposes (with business-use insurance cover).
- An enthusiasm to work in a new homes sales role.
- Motivation to learn the conveyancing process from reservation through to completion.
- An eagerness to gain Knowledge of Shared Ownership as a product and Homes England procedures & audit requirements.
- Ability to build and maintain strong relationships both with colleagues and external stakeholders such as solicitors and mortgage advisors.
- A desire to work within a fast-paced environment and delivering to set business targets and objectives.
- Team player but able to work independently and manage own workload/priorities.
- Ability to complete tasks accurately when working under time pressure whilst maintaining excellent attention to detail.
- A desire to deliver high levels of customer satisfaction.
- Excellent verbal and written communication skills including report writing.
Benefits
- Starting salary of 26691 rising to 28411 per year
- Social Housing Pension Scheme
- 28 days annual leave that increases with service plus bank holidays
- Option to buy and sell annual leave
- Training development and qualification opportunities
- Our Hub: our wellbeing and benefits site with exclusive access to discounts and savings (at over 800 retailers)
- Corporate health scheme membership
- Agile and hybrid working
- Access to an Employee Assistance Programme
- Cycle to work scheme
- Local gym membership discounts.
- A team of trained Mental Health First Aiders who are available for colleagues to contact for support
Join Our Team!
Were looking for great people to join us! AtIncommunities were committed to creating a workplace where everyone feels valued included and supported. We actively welcome applicants from all backgrounds abilities and experiencesbecause we know thatdiverse perspectives make us stronger.
Based inBradford a city known for its rich cultural diversity we servevibrant communities. As a social housing provider were passionate about making a real difference by providingsafe affordable homesandimproving lives.
Our recruitment process is designed tosupport you every step of the way. If you need any adjustments or assistance just let us know.
Were proud to be aMindful Employer committed to mental health and wellbeing. We also hold theCommitted Menopause Friendly Accreditation recognising the importance of support in the workplace.
Apply early!We review applications as they come in and may close the advert before the deadline.
Ready to make an impactCome work with us!
Required Experience:
Unclear Seniority
Employment Type
Trainee
