Senior Manager, Training

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

Job Summary

McKesson Canada Specialty Health is seeking a dynamic Senior Manager of Training to lead a high-performing training team and serve as a strategic partner across our business units. This role is pivotal in designing and executing impactful training programs that elevate staff performance and ensure exceptional service delivery to patients and customers.

Location: 2300 Meadowvale Boulevard Mississauga ON
*This is a hybrid role requiring on-site presence at the office two days per week

Key Responsibilities

• Develop and implement a comprehensive training strategy aligned with business goals with a focus on healthcare and pharmaceutical operations.
• Lead and mentor a team of training professionals to deliver high-quality scalable training solutions.
• Collaborate with cross-functional teams to assess training needs and deliver targeted learning programs that enhance the customer and patient experience.
• Ensure training initiatives are strategically aligned with the objectives of McKesson Canada Specialty Healths business units.
• Oversee the creation and maintenance of onboarding programs for new and returning staff ensuring compliance with healthcare regulations and internal policies.
• Drive continuous improvement through training that supports operational excellence and quality enhancement.
• Partner with stakeholders to deliver change management training for new systems processes and strategic initiatives.
• Support sales enablement through training that effectively communicates McKessons value propositions in the healthcare and pharmaceutical space.
• Ensure effective delivery of both in-person and virtual training sessions; monitor and evaluate training effectiveness using performance metrics.
• Present complex information in a clear engaging manner to diverse audiences including senior leadership.
• Manage and optimize training systems and platforms (e.g. Cornerstone OnDemand Absorb).
• Keep training content current and aligned with industry standards innovations and compliance requirements.
• Stay abreast of trends in healthcare training adult learning and e-learning technologies.

Minimum Qualifications

• Minimum 5 years of experience in developing and managing training programs preferably within the healthcare or pharmaceutical sectors.
• Post-secondary education in Human Resources Adult Education Organizational Development or a related field.
• Proven experience in corporate training learning and development or HR training leadership roles.

Key Competencies

• Strong understanding of healthcare operations pharmaceutical services or specialty health programs.
• Bilingualism (French/English) is an asset.
• Demonstrated leadership in managing and inspiring training teams.
• Excellent communication and case management skills.
• Proficiency in learning management systems and training tools (e.g. Cornerstone OnDemand Articulate Absorb).
• Strong project management skills with the ability to prioritize and meet deadlines.
• Advanced proficiency in Microsoft Office Suite (Excel PowerPoint Word).
• Strategic thinker with a proactive approach to identifying and implementing improvements.
• Highly organized detail-oriented and decisive.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age or genetic information. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

Join us at McKesson!