Customer Service Coordinator
Customer Service Coordinator
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Job Description
EARN $70000 $75000 Super Negotiable Based On Experience
Join A Stable & Values-Driven Roofing and Guttering Business In Coorparoo
Supportive Culture Ongoing Training & Development Diverse Responsibilities
About The Company
Our client is a reputable provider of roofing and guttering services across residential commercial and local municipal properties. They are committed to delivering high-quality outcomes while fostering a culture that values people teamwork and continuous improvement. With a supportive environment and strong leadership they offer stability and growth opportunities to motivated team members.
About The Opportunity
The primary purpose of this role is to ensure seamless scheduling client communication and job progress management to support field operations.
Reporting to the General Manager key responsibilities include:
- Schedule and coordinate daily work orders using ServiceM8
- Support operations with calendar and task coordination to improve efficiency
- Assist with resolving customer issues and coordinating supply or staffing delays
- Manage jobs from acceptance to invoicing ensuring data accuracy and updates
- Provide administrative support including reporting quoting and email management
- Communicate effectively with clients and field staff about job progress and changes
About You
To be successful in this role you will have:
- Year 12 certificate and a current drivers licence
- Solid organisational and multitasking skills with great attention to detail
- Experience with Microsoft Office; ServiceM8 knowledge highly regarded
- Minimum 3 years experience in a similar office coordination or admin role
- Proactive and solutions-focused with a professional team-oriented attitude
- Strong background in customer service with excellent phone and email communication
Whats in it for You
- Tools And Systems Training Included
- Diverse Responsibilities With No Two Days The Same
- Join A Close-knit Supportive Team Based In Brisbane
- Flexibility In Work Hours And Ongoing Training Provided
- Gain Valuable Exposure To Job Coordination Scheduling And Operational Support
- Fantastic Opportunity To Step Into A Secure Full-time Role With Career Growth Potential
Apply today and dont miss out on this opportunity to secure your next step in a values-driven growth-focused business.
Required Experience:
IC
Employment Type
Full-Time
