Employment Type:

Shift:

Description:

• Position is remote based with travel as need (go lives)

• Epic Radiant certification highly preferred.

POSITION PURPOSE

Responsible for providing primary support and contact for each application. Coordinates all issues that arise during the project for assigned application areas and provides subject matter expertise and comprehensive knowledgeable in Trinity Healths policies procedures and business operations. Works directly with the customer and develops best practice workflows based on decisions from different system decision making groups and translates the information into the application build. Works hand-in-hand with other Epic Application Coordinators Project Managers Trainers and respective Application Managers.

ESSENTIAL FUNCTIONS

Knows understands incorporates and demonstrates the Trinity Health Mission Vision and Values in behaviors practices and priorities that align with organizational initiatives. Manages multiple projects simultaneously and adapts to frequent changes in priority. Manages teams to consensus decisions that support organizational with providers clinicians executives and management at all levels in order to provide support for decisions workflows new initiatives and other critical analysis of data to support assigned program project and/or engagement and articulates same to colleagues customers business owners and all levels of specialized guidance for integration architectures system selection strategy electronic health and/or financial records clinical systems implementations and clinical process transformation as and contributes to recommendations into timing of introduction of new functionality. Supports upgrade design process and innovative application solutions to product workflow patient safety productivity and financial problems.

Provides leadership direction for application integration decisions with impacts across applications and clinical / business units. Assists product teams in development of design and required business processes and reengineers those processes to improve business and/or clinical or participates in the preparation of detailed project work plans and project status and collaborates with system decision making groups in determining best practice evidence-based workflows order sets forms decision support and other tools that are consistently applied throughout Trinity performance improvement methodologies (e.g. PDCA Lean Six Sigma etc.) and change management strategies to address gaps in performance changing technology regulations standards and in interdisciplinary functional groups that make design implementation enhancement and outcome reporting teamwork within the System Office and with RHMs. Demonstrates the ability to operate in a collaborative shared leadership in the handling of multiple projects/assignments simultaneously and adapts to frequent changes in pursues professional growth support staff appropriately and adopts new tools to manage projects and a working knowledge of applicable Federal State and local laws and regulations the Trinity Health Integrity and Compliance Program and Code of Conduct as well as other policies and procedures in order to ensure adherence in a manner that reflects honest ethical and professional behavior.

MINIMUM QUALIFICATIONS

Bachelors degree in healthcare IT or related field or an equivalent combination of education and experience. Must have progressively responsible experience serving as a subject matter expert specialist or a consultant. Ability to learn Epics software and Certification will be required after training is complete.

Three (3) to five (5) years knowledge and leading performance/business process improvement activities including analyzing workflow processes utilizing PDCA Lean Six Sigma or other continuous process improvement methodologies or direct experience building IT to interface with multiple technical and business with information systems clinical software and other computer to serve as primary support contact for application and to coordinate all issues that to understand choices involved in application configuration and to perform in-depth analysis of workflows data collection report details and other technical issues associated with Epic to analyze business operations relative to build decisions investigate end users preferences when making build decisions and working directly with system decision to prioritize and implement requested changes to the system and to effectively analyze functionality in new releases in order to determine to populate databases during the initial system build with assistance from Epic and to collect information regarding potential system enhancement to ensure data coming across an interface into an Epic application meets the business to set standards for naming and numbering conventions and security classifications using the Epic Style Guide Master File Naming and Numbering to serving as a liaison between end users third parties and Epic implementation communication skills with the ability to communicate information clearly and concisely with project leadership and team analytical abilities and the ability to assess and match team member skills to team responsibilities and match organizational needs to the systems to motivate team members and show appreciation for the overall team and respected in the to participate in training and work with end to troubleshoot problems and questions from end users and provide resolution and requested to research evaluates and analyzes alternatives to reach issue to manage project from organizational perspective and to never lose sight of detailed to work with report writers to ensure that the application has the necessary to commit to established timetables and deadlines in order to ensure successful project be an effective consensus builder and collaborator have excellent written and verbal interpersonal and communication skills and operate effectively in a highly collaborative be able to operate effectively in a collaborative shared leadership possess a personal presence that is characterized by a sense of honesty integrity and caring with the ability to inspire and motivate others to promote the philosophy mission vision goals and values of Trinity Health.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Operates in a typical office environment. The area is well lit temperature-controlled and free from hazards. Incumbent communicates frequently in person and over the telephone with people in a number of different locations on technical dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communications. Must be able to speak and communicate clearly and environment in which the incumbent will work requires the ability to concentrate meet deadlines work on several projects at the same time and adapt to be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs).Must be able to travel to various Trinity Health sites as needed. Workhours may include afterhours and require participation in a rotating call schedule after implementations have begun.

Hourly pay ranges: $46.31 - $69.46

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.