Customer Service Representative (Bilingual â English/Spanish)
Customer Service Representative (Bilingual â English/Spanish)
Posted on :
07-06-2025
Employer Active
1 Vacancy
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Job Description
SAP USA Truck & Auto Parts is looking for a detail-oriented bilingual Customer Service Representative to support our growing team. This individual will work closely with sales representatives and internal teams to ensure smooth order processing accurate data entry and exceptional customer service.
Responsibilities:
- Manageorder entry processing and follow-up using Enterprise Resource Planning (ERP) systems
- Serve as a liaison betweensales reps customers and operations
- Track and monitor order status ensuring timely fulfillment
- Maintain accurate customer records and communicate updates clearly
- Provide support onproduct availability pricing and general inquiries
- Create and manage Excel reports (VLOOKUPs pivot tables etc.)
Qualifications:
- Bilingual English/Spanish (required)
- Strong Excel skills (formulas sorting reporting)
- Familiarity with ERP systems (NetSuite preferred but not required)
- High attention to detail & ability to multitask
- Experience supporting sales or customer service teams
- Excellent communication and organizational skills
What We Offer:
- Competitive salary performance-based bonus
- Full benefits package: Medical Dental 401(k) Paid Time Off
- A dynamic growing organization where your work directly impacts customer satisfaction and operational success
- A people-centered collaborative culture focused on innovation and continuous improvement
Ready to join a dynamic team-oriented environment
Apply now or email your resume to: emailprotected.
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
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