Student Services Coordinator

ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.

1. Supporting GST students through the entire cycle of their engagement at ACU including recruiting admissions program completion academic advising and alumni relationships

2. Working closely with the respective program directors to schedule and lead events for the school including recruitment programmatic retention efforts career development and alumni recognition

3. Perform various administrative duties in the Graduate School of Theology and various personal assistant duties for seminary officers

1. Supporting GST students through the entire cycle of their engagement at ACU including recruiting admissions program completion academic advising and alumni relationships

   1. Assist and/or coordinate special recruiting events on and off campus targeting prospective students for the GST programs working in conjunction with existing marketing and recruiting events.

   2. Provide support for applicants including but not limited to assistance with application financial aid campus tours responding promptly to all calls emails and letters and maintaining contact through social media networks

   3. Maintain consistent personal communication with prospective students.

   4. Assist students by performing appropriate follow-up and coordination with team members. This includes working with employees in a team environment and providing accurate student information and assistance to other team members in and/or outside of their functional area

1. Working closely with the respective program directors to schedule and lead events for the school both on and off campus including recruitment programmatic retention efforts career development and alumni recognition.

   1. Cooperate with the office of Alumni Relations to maintain communication with GST alumni

   2. Attend all GST faculty meetings in order to better understand and reflect the cultures of the department

   3. Flexibility to be away from home multiple days or weekends as needed

   4. Complete productivity reports expense reports and administrative tasks in a timely manner

   C. Perform various administrative duties in the Graduate School of Theology and various personal assistant duties for Associate Dean.

   1. Research and provide information for various reports and assessments (both within the University and for outside accreditation bodies

   2. Coordinate with ACU/D for website and social media content

   3. Process paperwork to assist the GST office

   4. Generate and disseminate communication from GST office to students

   5. Maintain student forms files and databases

   6. Address or redirect other student needs and requests as needed

   7. Coordinate appointments correspondence and meetings

   8. Arrange and expense travel if needed

   9. Other duties as needed

   D. Offer logistical and administrative support for DMin Program
   1. Assist DMin director with logistics and coordination of DMin courses events and residency on campus
   2. Coordinate with GST Dean and Executive Assistant on budgets
   3. Coordinate lodging and travel arrangements for DMin students and instructors
   4. Manage communication with current and prospective DMin students

1. Skills

   1. Exceptional interpersonal communication skills both verbal and written

   2. Strong planning organizational and time management skills

   3. Utilizes critical thinking and problem-solving skills

   4. Excellent command of professional presentation skills and be comfortable presenting to groups both large and small

   5. Proficiency in Microsoft Word and Excel

   6. Proficiency in Google Drive Mail Calendar Docs and Sheets

2. Training Modules Required (provided by ACU)

1. Banner (internal software)

2. AdobeSign (electronic forms)

3. Smartsheet (project management software)

4. Canvas (online learning management system)

5. Concur (travel and expense management)

6. Any others that may be needed

1. Professional

   1. Bachelors degree and three years of office experience preferred

   2. Good office skills

   3. Self motivated must be able to manage multiple projects and deadlines

   4. Good organizational skills and attention to details

   5. Must function efficiently and maintain self-control in stressful situations

1. Personal

   1. Warm and friendly good communicator

   2. Ability to work with peers

   3. Discretion and good judgment when handling confidential information

   4. Have a servant heart

   5. Goal-oriented and driven to assist people with meeting their educational goals

   6. Self-motivated with the ability to successfully work independently or in a team environment

   7. Motivating others by creating a climate in which people can succeed

   8. Collaborative within a team environment

   9. Is dedicated to meeting the expectations and requirements of internal and external stakeholders

   10. Maintains professional appearance (i.e. neat and orderly attire) and work environment (I.e. clean and organized dedicated workspace with professional background)

   11. Ability to adapt in a fast-paced and dynamic environment

   12. Supports and upholds all student-facing university policies

   13. Demonstrates personal and professional integrity

A. Able to carry boxes or other items weighing 15-20 pounds

B. Able to work at a computer for long periods of time

C. Able to work some after hours and occasional overnight out-of-town travel

ACU does not unlawfully discriminate on the basis of race color age sex disability genetic information national or ethnic origin in employment opportunities in keeping with applicable state and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the universitys financial and physical assets. Therefore Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.