Principal Systems Engineer

Tower Hill Insurance Group has an exciting opportunity for a talented Principal Systems Engineer who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Floridas most trusted names in homeowners insurance but it offers great opportunities for career advancement and personal growth along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive team mentality who want to make an impact and are committed to a long-term career in the insurance industry.

The Principal Systems Engineer is responsible for driving the design implementation and evolution of our Microsoft and related application practices and infrastructure. This position leads the day-to-day system engineering and project-specific tasks relating to all virtualized and non-virtualized systems. This role is critical to ensure our systems are reliable scalable and secure enabling our development teams to deliver high-quality products efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead strategy for Microsoft technologies by developing comprehensive frameworks establishing detailed standards and implementing robust controls to optimize release and deployment activities across the enterprise environment.
• Conduct thorough research and maintain current knowledge of emerging Microsoft tools and industry best practices to continuously improve existing solutions and recommend strategic enhancements.
• Design implement and manage Azure and AWS infrastructure using Infrastructure as Code (IaC) tools such as Terraform ensuring scalability reliability and security of cloud resources.
• Break down complex technical work into actionable tasks while contributing meaningful insights to roadmapping sessions and participating in detailed project planning activities.
• Oversee the administration and optimization of Microsoft 365 services Azure resources and Windows Server environments in AWS using CloudWatch Systems Manager and other integrated management tools.
• Establish and maintain automation practices of tasks using current scripting best practices.
• Collaborate closely with the Security Engineering team regarding Active Directory management Microsoft Entra implementation identity/access management solutions and comprehensive security policies.
• Configure and manage Microsoft Defender Suite and Intune Endpoint Management to establish comprehensive security coverage across all organizational endpoints and systems.
• Ensure ongoing compliance with SOC1 SOC2 NIST and PCI standards through regular audits gap assessments and implementation of required security controls.
• Provide high-level Tier-3 technical support for complex issues and lead system optimization initiatives to enhance performance reliability and user experience.
• Develop and implement strategic approaches for SCCM deployment Windows 365 virtualization backup/recovery systems and other Microsoft-centric technologies and applications.
• Support and optimize virtualization infrastructure including Hyper-V and VMware vSphere clusters to ensure maximum performance and availability.
• Prepare and deliver engaging technical presentations tailored to audiences with varying levels of technical expertise ensuring clarity of information and actionable takeaways.
• Mentor administrators and engineers along with fostering team growth through knowledge sharing training sessions and creating opportunities for skill development in Microsoft technologies.
• Develop comprehensive incident response strategies including proactive engineering approaches designed to minimize downtime and service disruption during critical events.

ADDITIONAL DUTIES

This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

High School Diploma or GED required. Bachelors Degree in Computer Science or related field preferred.

EXPERIENCE

Minimum of seven (7) to ten (10) years of relevant work experience required.

CERTIFICATIONS

The following certifications are preferred:

• Microsoft 365 Certified: Enterprise Administrator Expert
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Microsoft Certified: Messaging Administrator Associate
• Microsoft 365 Certified: Security Administrator Associate
• Microsoft Certified: Azure Solutions Architect Expert

LICENSES

Valid Drivers License required.

* Tower Hill currently operates in a hybrid work environment and may consider candidates located outside of our established office locations. We are presently open to hiring in the following states CT FL GA IA IN KY MI MS NC OH SC TN TX UT VA WV.

Preferred work arrangement hybrid on-site but remote candidates will be considered based on qualifications and experience.

BENEFITS

• Medical
• Dental
• Vision
• Life & Disability Insurance
• 401(k)
• Health Savings Account
• Accident Critical Illness and Hospital Indemnity
• Pet insurance
• Paid time off & Holiday pay

We offer competitive pay and benefits and well-being programs to support you and your family. For more information about our company careers and Total Compensation visit: Total Compensation - Tower Hill Insurance ()

Tower Hill Insurance is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process please send an e-mail to or call and let us know the nature of your request and your contact information.

All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however those candidates selected for further consideration will be contacted by Human Resources.