Operations Manager
Operations Manager
Posted on :
07-06-2025
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1 Vacancy
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Job Description
Benefits:
- 401(k)
- Paid time off
- Training & development
Interested applicants may submit a resume to: ceo@.
This is a full-time exempt position working 40 hours per week Monday through Friday. Hours of operation are 7:00am to 3:00pm. May require some Saturdays as needed. Also may require some hours outside of normal hours of operation.
Job Title: Manager of Operations
Reports to: President/CEO
Rate of Pay: Salaried
Job Objective: Manage and coordinate the operations of Community Kitchen Inc. The Manager of Operations is responsible for all day-to-day operations ensuring and improving the performance productivity and efficiency of organizational operations. Maintains and improves operational excellence of Community Kitchen Inc.
Working Conditions:
40-hour work week core operational hours are 7 am -3 pm Monday through Friday
Fast-paced work environment.
Job Duties:
- Coordinate manage and monitor the day-to-day operations in the organization.
- Establish and maintain organization standards pertaining to cleanliness treatment of clients staff and volunteers and the mission of CKI.
- Order control and periodically spot-check inventory and work with the Kitchen Manager to maintain inventory.
- Act as liaison with vendors community donors and volunteers. Provides tours presentations and other info about CKI to interested persons and groups.
- Serve as an advocate for the agency. Develop and manage relationships with other agencies that support CKI activities (i.e. Columbus Health Department local businesses in-kind donors local universities etc.)
- Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement organizational policies and procedures. Monitor adherence to rules regulations and procedures.
- Provide supporting documentation for grant writing/reporting and research purposes; monitor progress and maintain reporting documentation; in conjunction with the CEO be aware of start/end dates and deadlines.
- Manage GiftWorks and QuickBooks
- Work with the accountant to get monthly financial reports
- Maintain donor records in GiftWorks
Human Resources:
- Supervise staff.
- Monitor and evaluate organization staff and volunteers.
- Delegate tasks and accountabilities.
- Establish work schedules.
- Screen recruit and coordinate all agency volunteers; oversee volunteer database.
- Conduct appropriate training for volunteers.
- Conduct outreach initiatives to expand volunteerism in support of agency programs.
- May be required to work to resolve employee relations issues with staff in the absence of the CEO. Report all employee relations issues to the CEO.
- Provide strategic input - liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
- Coordinate and confer with President/CEO to resolve operating problems and difficulties and operational procedures.
- Inform the President/CEO of pertinent issues and challenges.
- Coordinate and oversee special events and projects (i.e. summer picnic summer lunch program Christmas program Halloween party etc.)
- Investigate agency complaints and incidents.
- De-escalate and manage difficult clients.
- Act as backup to administrative staff and President/CEO when necessary.
- Prepare reports as specified by the President/CEO.
- Other duties as assigned.
Job Competencies:
Relationships- Ability to develop and maintain positive working relationships with staff volunteers clients vendors and donors.
Relationships- Ability to develop and maintain positive working relationships with staff volunteers clients vendors and donors.
Planning and organizing- Prioritize multiple tasks and projects.
Respect for diversity.
Attention to detail accuracy of reports and communications.
Ability to work independently
Minimum Qualifications:
HS Diploma.
HS Diploma.
Experience leading staff and/or volunteers.
Proficiency in computers and Microsoft Office applications Google Docs Sheets ad Forms required. Experience with QuickBooks and donor database software desired.
Excellent writing communication organizational and interpersonal skills.
Experience working with vulnerable or at-risk populations preferred.
Excellent customer service.
Experience de-escalating difficult situations.
Valid Ohio Drivers License.
Compensation: $19.00 per hour
OUR HISTORY
Our organization Community Kitchen Incorporation began its journey of service more than 40 years ago. Servant leaders from the Faith Community church came together with a group of dedicated volunteers to engage in outreach to those in need. The mission was simple: to feed and care for the hungry. And so a soup kitchen came into existence to allow the most vulnerable of community members to have the most basic of their needs met. During its early years the soup kitchen served a hot lunch five days a week at one location. Since its inception our organization has operated out of its primary site at 640 South Ohio Avenue in the St. John Community Center (associated with The Community of Holy Rosary-St. John Catholic Church). In 1985 the agency incorporated as a 501 (c)(3) forming its own Board of Trustees and identifying an Executive Director. CKI began serving two meals a day. Moving into the year 2012 CKI recognized the need to be intentional in creating meal experiences for families. This led to the agencys engagement in a summer food program responding to the summer nourishment needs of children who rely upon district-provided meals during the academic year. And through the years while aspects of our operations have grown and evolved in response to pervasiveness of need and changing community dynamics CKI has remained steadfast in its commitment to a no questions asked policy. Thereby ensuring that no client is ever required to explain the anatomy of their distress or to justify their need for food.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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