Account Manager

Who are we.

Guild Insurance is Australias leading provider of insurance solutions for allied healthcare professionals. For over 60 years we have delivered exceptional products services and unparalleled customer experiences driven by genuine care for our clients professional and financial well-being. With over 140 industry partnerships and 80000 customers nationally we are uniquely positioned to offer reliable insurance solutions. At the heart of what we do is being there for those our communities rely on.

Our employee experience:

We thrive together at Guild Group. Our people feel truly connected to our purpose and are motivated by it. With our eyes on the future our people thrive on a challenge and learn from each other. Guild Group team members truly care about each other and our customers and everyone contributes to make a real difference by supporting the people our communities rely on.

The Role

Reporting to the Regional Manager the Account Manager will be responsible for managing a designated client portfolio driving its growth and profitable premium income. Through consistent and superior customer service you will provide industry and insurance insights to help our clients understand and manage their needs and minimise risks.

About You

You thrive in a sales/account manager role with proven experience in developing client relationships and providing superior support. You have experience in managing a portfolio of commercial clients and are eager to learn and grow (insurance is great to have however we would also consider candidates with local B2B financial services experience). Our client segments include health and community-based sectors with four core pillars: Retail/Community Pharmacy Allied Health Childcare and Veterinary/Pet.

If You Were in This Role Last Week You Might Have:

• Delivered unrivalled customer service by providing industry and insurance insights helping clients understand and manage their risks.
• Connected with your team to outline weekly objectives and targets.
• Conducted meetings with clients in your portfolio to prepare for renewals understand their changing needs and explore additional support options through our products.
• Followed up on warm leads for potential clients educating them on specific commercial insurance classes the associated risks benefits and premiums.
• Worked closely with the Customer Care team to enhance business processes and improve customer outcomes.

What We Offer

Guild Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We pride ourselves on having an inclusive and productive workplace where we treat our people and clients with fairness dignity and respect. We offer:

• A competitive remuneration package includes a vehicle allowance salary and bonus.
• Hybrid working a mix of office and home when youre not out with clients.
• Paid parental leave for eligible staff and an extra day of paid leave in addition to your annual leave entitlements plus enhanced long-service leave.
• Staff discounts with leading retailers an innovative Employee Assistance Program and wellbeing initiatives.

Apply Now

Express your interest in this key role. Should you have any questions or need a copy of the position description contact Jason at

Thrive Together