Project Release Management Coordinator, CFOMS
Project Release Management Coordinator, CFOMS
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Job Description
DEADLINE FOR APPLICATIONS
16 June 2025-23:59-GMT01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.
ABOUT WFP
The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.
At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.
WHY JOIN WFP
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive diverse and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
JOB TITLE: Project Release Management Coordinator
TYPE OF CONTRACT: Consultancy
UNIT/DIVISION: CFOMS
DUTY STATION (City Country): HQ Rome Italy
DURATION: until 31 December 2025
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
Within the Finance Strategy 2027 initiative Excellence in Core Enabling and Assurance Services since 2021 Chief Financial Officer Division has been pursuing several initiatives aiming at streamlining and simplifying the way finance manages services in particular through the Global Service Management Tool (GSMT) with the objective to implement a single portal for staff to request financial services and ask questions related to processes and employee-related financial services.
The objective is to improve the organizational insights and offer an enhanced experience when requesting for services. This results to a win-win situation where staff can access services and receive answers to their questions promptly whereby Finance manages requests more efficiently and effectively.
Moreover Corporate Financial Monitoring branch (CFOM) promotes capacity building and overall change management initiatives to secure adoption and effective use of corporate systems inclusive of ERP SAP and new technologies such as Robotic Process Automation (RPA) WSS chatbots and others.
To support the above mentioned workstreams a consultant is required. The incumbent will be responsible of the following duties:
ACCOUNTABILITIES/RESPONSIBILITIES:
Under direct supervision of the Digital Transformation Lead and the overall supervision of Chief of Corporate Financial Monitoring branch (CFOM) the Change Management Consultant will have the following responsibilities:
1. Lead change management activities by applying a structured methodology.
Develop change management plan; monitor/track change management deliverables including communications training stakeholder engagement change impact assessment organizational readiness progress and change reinforcement.
2. Assess change impact and raise users and stakeholders awareness about new processes to secure understanding of the functionality and capabilities of the new tools and to attain expected engagement.
Support the design development delivery and management of communications working closely with CFO communication focal point.
3. Support the go-live monitoring of digital services and gather users feedback for potential improvements where required.
4. Support the business requirements gathering and assess feasibility for new digital services.
5. Lead training efforts:
Assess the training need through identification of any skill gaps at HQ and Field levels
Prepare and facilitate training sessions as needed both virtually and on-site (e.g. coordinate Finance Officer virtual orientation workshop 2025).
Lead design and develop training programs as well as learning material and modules through corporate learning platforms (e.g. WeLearn).
Gather users feedback for potential improvements where required.
6. Perform other duties as required.
DELIVERABLES AT THE END OF THE CONTRACT
1. Change Management Strategy and Plan to support implementation of digital services
2. Communication plan and its implementation
3. Effective training or training material for the users of services /platform
4. Regular updates to CFO management on implementation status of new tools
5. Documentation and feasibility assessment for new digital service requests
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
An advanced degree in preferably in one or more of the following disciplines: Public or Business Administration Business Management Operations Management or related areas or a First University Degree with additional years of related work experience.
Experience:
At least 8 years of postgraduate progressively responsible experience in related capacity/field.
Knowledge & Skills:
A solid understanding of change management principles methodologies and tools.
Strong communication skills both written and verbal.
Ability to establish and maintain strong relationships.
Organized with a natural inclination for planning strategy and tactics.
Problem solving and root cause identification skills.
Must be a team player and able to work collaboratively with and through others.
Knowledge of project management approaches tools and phases of the project.
Knowledge of Global Service Management Tool (EASYVISTA) would be an asset.
Good knowledge of financial processes would be an asset.
Experience with WFP operations would be an asset.
Languages:
Fluency (level C) in English language. Knowledge of a second official UN language: Arabic Chinese French Russian Spanish and/or WFPs working language Portuguese will be an advantage.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:
NO FEE DISCLAIMER
The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate complete and includes your employment records academic qualifications language skills and UN Grade (if applicable).
Once your profile is completed please apply and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport recommendation letters academic certificates etc. may potentially be requested at a future time
Please contact us at in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.
Required Experience:
Chief
Employment Type
Full-Time
