Senior Technical Documentation Specialist
Senior Technical Documentation Specialist
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Job Description
About Tekion:
Positively disrupting an industry that has not seen any innovation in over 50 years Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology big data machine learning and AI to seamlessly bring together OEMs retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3000 people across North America Asia and Europe.
Job Description
Positively disrupting an industry that has not seen any innovation in over 50 years Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. Thetransformative platform uses cutting-edge technology big data machine learning and AI to seamlessly bring together OEMs retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3000 people across North America Asia and Europe.
We are looking for a seasoned technical documentation specialist with a passion for crafting clear concise and comprehensive content that helps our customers understand and maximize the value of our products.
Key Responsibilities
Collaborate with product managers and product experts to understand new features and product updates and develop effective documentation for each release.
Work closely with the Product & Engineering Teams to create developer API documentation for Tekions partner-facing APIs webhooks and SDKs.
Collaborate with Product Managers and solution engineers to capture various use cases catered to by the APIs and document them using sequence diagrams activity diagrams etc.
Conduct regular reviews and quality assurance checks of existing documentation to ensure accuracy and relevance.
Efficiently plan and manage multiple documentation projects simultaneously.
Organize information effectively and structure documents to provide better usability and accessibility.
You will work with the product marketing team to review all published content to meet the Tekion standards for publishable content.
Skills and Experience
Bachelors degree in Computer Science Technical Communication or a relevant field.
5 years of experience in technical writing preferably in a SaaS company.
Excellent written and verbal communication skills.
Strong understanding of APIs SDKs Webhooks Open Authentication and web-app concepts.
Attention to detail to ensure accuracy and consistency in all technical content. Excellent writing and editing skills to explain complex technical concepts clearly and concisely.
Ability to navigate ambiguity support multiple projects and meet deadlines in a fast-paced
environment.
Ability to quickly learn new technologies and products.
Ability to conduct in-depth research gather information from technical sources and synthesize it into
understandable content.
Possess strong interpersonal and communication skills to convey complex concepts to both technical
and non-technical audiences.
Should have a zeal to learn with a growth mindset.
Passionate about writing.
Perks and Benefits
Competitive compensation
Generous stock options
Medical Insurance coverage
Work with some of the brightest minds from Silicon Valleys most dominant and successful
Companies
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability victim of violence or having a family member who is a victim of violence the intersectionality of two or more protected categories or other applicable legally protected characteristics.
For more information on our privacy practices please refer to our Applicant Privacy Notice here.
Required Experience:
Senior IC
Employment Type
Full Time
