Laboratory Account Manager - South West England
Laboratory Account Manager - South West England
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Job Description
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Job Title: Laboratory Account Manager
Job Profile Title: Account Manager III
Reports to: Head of Laboratory Sales UK Netherlands & Ireland
Location: Hemel Hempstead UK (Remote) Covering South West & South Wales
Division: SDG/ImmunoDiagnostics Division (IDD)
How Will You Make an Impact
At Thermo Fisher Scientific we believe in enabling our customers to make the world healthier cleaner and safer. As the global leader in serving science our mission drives our teams to deliver innovative technologies purchasing convenience and comprehensive pharmaceutical services. Our brandsThermo Scientific Applied Biosystems Invitrogen Fisher Scientific Unity Lab Services and Patheonare synonymous with excellence and reliability.
About the Role:
Covering the South West and S. Wales region. In this role you will be instrumental in developing and implementing key account plans that drive sustained growth for our Phadia allergy and autoimmunity solutions. Reporting to the Head of Laboratory Sales UK Netherlands & Ireland you will collaborate closely with cross-functional teams to achieve your goals.
Key Responsibilities:
- Maintain and Grow Business: Achieve targets by maintaining existing business and expanding the Allergy & Autoimmune market.
- Deliver Metrics: Meet company and individual performance metrics consistently.
- Account Management: Develop and maintain accurate account plans and customer details in Salesforce (SFDC) in collaboration with Marketing Clinical and Technical Services teams.
- Record Keeping: Log all activities and meetings accurately and promptly in SFDC.
- Contract Negotiation: Lead and negotiate Contracts including Capital sales Reagent Rentals and Service Contracts ensuring timely execution.
- Tender Management: Lead tender responses and engage with Managed Service Providers (MSPs) conducting regular site visits and business reviews.
- Forecasting and Planning: Participate in forecasting and planning activities using TFD tools such as SFDC and Power BI.
- Customer Support: Conduct onsite stock checks for Cost Per Reportable (CPR) customers.
- Engage with Key Opinion Leaders: Develop relationships with key opinion leaders across your territory.
- Market Intelligence: Provide market feedback to Sales Manager Marketing and Finance.
- Effective Communication: Ensure clear communication within all parts of the organization.
- Compliance: Adhere to internal Quality Processes and CRM standards.
- Travel: Spend the majority of time with customers face-to-face with travel expected to be 50-75%.
- Event Attendance: Attend internal and external meetings and events as required.
Qualifications:
- Bachelors or Masters degree in Life Sciences e.g. Biomedical Science.
- Relevant experience in Laboratory/Pathology Sales and/or product portfolio management.
- Proficiency with Salesforce (SFDC).
- Strong active listening and communication skills to build trust.
- Flexible self-motivated and well-organized.
- Teammate with a collaborative attitude.
- Passionate professional with a proactive attitude.
- Strong commercial competence to build and develop customer relationships and close sales.
- Proven negotiation skills and the ability to influence others.
- Analytical skills and experience working with data.
- Understanding of business development principles.
- Dedication to continuous personal and professional development.
- Valid drivers license and willingness to travel approximately 75% of the time.
Our Values:
As part of our team of over 130000 colleagues you will share in our core values of Integrity Intensity Innovation and Involvement. At Thermo Fisher Scientific we celebrate diverse experiences backgrounds and perspectives.
Apply Today!
Start your story at Thermo Fisher Scientific by applying today:
We review applications on a rolling basis so please apply as soon as possible.
Required Experience:
Manager
Employment Type
Full-Time
