CRO Consultant
CRO Consultant
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Job Description
CRO Consultant
London Manchester Hybrid
DEPT/DATA
DEPT/Data has the mission to help DEPT make the best work in the industry using data to optimise everything we do. This role sits within our Data & AI practice which includes data strategists data scientists engineers and analysts that work alongside DEPT teams around the world across different services from commerce to full-funnel media content engineering to internal operations.
JOB PURPOSE
As a CRO Consultant youll make data-driven decisions and you know how to clearly visualise user needs and report them to our clients. You know how to use heat maps user recordings and polls to generate insights and translate them to hypotheses. You define experiments into a roadmap conduct those and present back the results. Youll let our designers and developers know what has to be done if you need their support in experiment delivery.
By presenting complex answers in a clear fashion youre able to convince your clients into what optimisations to prioritise. In this way you actively support the data driven development and increasing conversion of the platforms we deliver to our clients.
KEY RESPONSIBILITIES
- Helping clients define how to measure their digital success (KPIs / Conversion) aligned with their business objectives;
- Analysing data through (Google) analytics or user feedback (hotjar/contentsquare) reviews turning data into insights;
- Benchmarking user journeys against best practices through Heuristic walkthroughs;
- Conducting deep dive analysis to support backlog priorisation for our clients digital platforms (site/shop/app)
- Responsible for creating test plans executing A/B tests and evaluation;
- Join in (or lead) client workshops;
- Producing and delivering reports/audits that summarise your findings;
- Contributing to conversion programmes driving continuous improvements through iterative learning.
WHAT WE ARE LOOKING FOR:
- Have relevant working experience as an optimisation consultant preferably within the digital marketing field;
- Know your way around Google Analytics Hotjar and/or content square and tools like VWO or Optimizely
- Have a commercial entrepreneurial drive
- Have experience at a digital agency (bonus points)
WE OFFER:
- A flexible hybrid working policy (2 days from the office depending on location).
- An excellent salary based on experience and equal pay policies
- Pension free private healthcare mental health support and company sick pay scheme.
- 26 days paid holiday (plus UK Bank Holidays).
- Help getting you to work with a season ticket loan and cycle to work scheme.
- Enhanced family friendly policies to support new parents.
- Social and Cultural Events plenty of opportunities to connect with colleagues through organised activities and celebrations.
- Inspirational Talks bringing the outside in with regular guest speakers and events.
- Learning and Development supporting your growth with continuous opportunities to learn and advance.
- Buddy Programme: You will be paired with a Buddy to help you through your first weeks at DEPT.
- A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named Agency of the Year at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small local or global at DEPT youll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training development and certifications.
- Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.
WHO ARE WE
We are pioneers at heart. What does that mean We are always looking forward thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency with a deep skillset in tech and marketing. Thats why we hire curious self-driven talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning that with people across 30 countries were big enough to provide you with the best tools global opportunities and benefits that help you thrive. While acting small by investing in you your growth and your team and giving you the autonomy to solve our clients problems no matter where you are in the world.
DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.
DIVERSITY EQUITY & INCLUSION
At DEPT we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit develop nurture and retain talented individuals from diverse backgrounds with varying skills and perspectives.
Not sure you meet all qualifications Apply and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity equity and inclusion Check out our efforts here.
Required Experience:
Chief
Employment Type
Full Time
