Warranty Coordinator
Warranty Coordinator
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Job Description
You will support the implementation of Ledcors warranty program by providing exceptional customer service with internal project teams and external clients. You will be a key contributor in the project close out process ensuring accurate and timely facilitation and follow up on warranty related matters for a diverse range of building construction projects.
Watch Ledcors Innovation Culture and Community videos to see what its like working for Ledcor and apply today to join our Building Construction team in Vancouver BC!
Responsibilities
- Manage and track incoming warranty claims from clients and internal teams including logging claims in tracking systems
- Coordinate dispatch of trades and Ledcor representatives to various sites to address warranty issues and ensure timely resolution
- Maintain accurate records of claims service history and project-related documentation in centralized systems
- Join client meetings with the Warranty Manager to update stakeholders on progress and outstanding warranty items
- Review project specifications to identify warranty requirements and gain project team input on certain warranty claims
- Attend project close-out meetings and facilitate the transition from project execution to warranty phase
- Ensure accurate and organized documentation of O&M manuals warranty trackers and maintenance records
- Actively participate in team meetings to collaborate on all projects within warranty phase
Qualifications
- Minimum 1 year of administrative experience in a fast-paced environment preferably in construction or property development or a related industry
- Experience in warranty services or construction administration is an asset
- Proficient in MS Office (Word Excel Outlook)
- Self-motivated and capable of troubleshooting tasks independently while collaborating with teams and external contacts
- Highly organized with strong prioritization skills and the ability to manage multiple tasks effectively
- Excellent written and verbal communication skills with a keen eye for detail and accuracy
- Strong customer service orientation and problem-solving abilities fostering effective collaboration
- Accurate data entry skills with the ability to identify and correct document errors
- Successful completion of pre-employment drug & alcohol requirements
Working Conditions
- Office-based role with occasional travel to project sites may be required
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Compensation
$56000 - $63000 Annually
This is the expected base pay range for this role. Individual base pay will be determined based on a variety of factors including experience knowledge skills education and location.
Our competitive total rewards package provides compensation and benefits that support your physical mental and financial wellbeing. We offer exciting challenging work with opportunities to develop your skills and knowledge.
Additional Information
Ledcor Building offers full-service construction for commercial residential institutional and light industrial projects along with expertise in green building. Our depth of knowledge and expertise come from building hundreds of projects of all sizes across North America each year.Our workplace culture has been recognized as one of Canadas Best Diversity Employers Canadas Most Admired Corporate Cultures and a Top 100 Inspiring Workplace in North America.
Employment Equity
At Ledcor we believe diversity equity and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals regardless of race color religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other identifying characteristic are encouraged to apply.
Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment inclusion and belonging.
Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcors Inclusion and Diversity initiatives please visit our I&D page.
Required Experience:
IC
Employment Type
Full-Time
