Technical Adoption Manager - Application Networking & Security
Technical Adoption Manager - Application Networking & Security
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Job Description:
Technical Adoption Manager Application Networking & Security
The Elevator Pitch: Why will you enjoy this new opportunity
- Do you live and breatheSecurity Tools and Security Concepts such as firewalls IDS/IPS and Security/Trust Zones
- Are you fascinated by Application Load Balancing and multi-cloud application service
- Are youalways looking for better and more efficient ways of performing common data center tasks
- Are you insanely curious and knowledgeable about the way that modern data centers work
- Hyper-converged Infrastructure is changing the landscape of data centersare you part of the revolution
- Want to join an innovative team of Customer Advocates
- You will consult closely with customers to ensure their satisfaction and return on investment of VMware solutions. You are the customers primary liaison into VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success.
- You will engage resources across the entire VMware organization (sales product management education R&D and support). You will actively expand adoption of VMware Application Networking & Security solutions within accounts by driving relationships at every level both internally and externally to influence positive change. In addition to the customer facing activities TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing
- Establish long-term relationships within assigned accounts while developing an understanding of the clients strategic goals and overall impact on business results.
- Provide project leadership coordination and architectural guidance for the customers Network Virtualization Security Application performance & Security and major VMware initiatives.
- Collaborate with multi-functional VMware project teams which could consist of VMware consultants engineers product management and support staff.
- Map additional VMware solutions to the customers unique business and technical requirements
- Maintain a current knowledge of VMwares load balancing and security solutions along with a high-level technical knowledge of VMwares product line and future product direction.
- Lead and drive challenging requests across simultaneous client engagements.
- Provide clear and constructive product feedback to VMware Product Management teams based on customer use-cases and requirements.
- Understand the customers high-level business challenges while functioning as an advisory resource for Best Practices and driving adoption of VMware solutions within your accounts.
- Managing customer engagement milestones
- Customer Advocate; extraordinary customer liaison
- Map VMware solutions to the customers unique business and technical requirements to ensure strategic long-term value
- Understand the customers relevant business challenges while functioning as a trusted advisor for best practices and drive adoption of VMware solutions within your assigned accounts
- Agility: respond to the needs of your customers with confidence and ease
The Skills: What type of work will you be doing What skills will you need to be successful in the role
As part of the Application Networking and Security TAM team you will be working for a long-term period with a small number of assigned customers or dedicated accounts. Your focus will be to drive the adoption & consumption of Application & Networking division solutions in the customer environments making them relevant while ensuring customers are getting value from their investment. To be successful in this role you should have -
- 5 years proven strong networking experience and knowledge of VMware networking products.
- 2 years proven experience in customer-facing positions in a role (e.g. TAM or technology consultant preferably with a management consulting IT vendor or professional services organization)
- BS degree preferred or relevant years experience in lieu of a degree may be considered.
- Must have solid knowledge and understanding of VMware products including core product suite virtualization networking and security products solutions and services.
- Must have solid technical background in advanced networking and security (preferably with technical certifications). Additionally a background in data center infrastructure operating systems desktop deployments system administration and/or technical architecture is preferred.
- Travel: Although this is a home-office based position candidates must have the ability to travel up to 20% locally/regionally (NOTE: Most travel will be local or within the nearby region and there will likely be a few out of state client visits and/or 1-2 conferences or training that require travel throughout the year)
- Domain-level understanding of Cloud Infrastructure & Networking (Data Center Design Network Architecture Network Design System Architecture Virtualization Systems Management Security)
- Network Security Tools and Network Security Concepts such as firewalls IDS/IPS and Security/Trust Zones.
- Network components and concepts such as:Routers switches load balancers and other networking and security components from a variety of networking components such as VSG Nexus 1000V and vDSNetworking protocols such as BGP & OSPFVLANs VPN Unicast vs Multicast Management Networks IP subnetting and network design.
- Demonstrable experience and deep knowledge of the networking and load balancer technologies and vendors such as Cisco F5 Riverbed Force10 Vyatta/Brocade A10 Networks Arista Infoblox Palo Alto Networks
- Experience with integrating heterogeneous networking and security environments
- Understanding of modern IT and DevOps production data center and Cloud (ISP/ASP) operations.
- Familiarity with systems management concepts processes and standards (e.g. SNMP); capacity/performance management and tuning
- Fast learner with the ability to explain complex technical concepts to a variety of audiences.
- Strong business insight and problem-solving skills with the ability to influence internal and external partners at all levels.
- Effective working independently and in a team setting.
- Strong organizational skills with the ability to handle multiple client demands.
- Superb communication presentation and interpersonal skills including the ability to communicate effectively and build relationships with CxO level personnel.
Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race color creed religion sex sexual orientation national origin citizenship disability status medical condition pregnancy protected veteran status or any other characteristic protected by federal state or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
If you are located outside USA please be sure to fill out a home address as this will be used for future correspondence.
Required Experience:
Manager
Employment Type
Full-Time
