Sr. Consumer Sales Manager, Asia Sales (Starlink)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible with the ultimate goal ofenabling human life on Mars.

SR. CONSUMER SALES MANAGER ASIA SALES (STARLINK)

Starlink our revolutionary satellite constellation is delivering low-latency broadband internet around the world. The Starlink consumer sales team owns sales for both online and retail channels is required to build omni channel sales strategies and serves as the point of contact for Starlinks retail customers and spans end-to-end ownership across research identification development capture delivery deployment and fulfillment of all contract terms. Our ideal candidate is a self-starter that has a passion for making customers deliriously happy blazing new trails for Starlink retail partnerships and growing revenue and brand awareness.

In this role you will work with leadership to achieve sales goals while collaborating with stakeholders across engineering business legal and regulatory teams. This role demands a strong analytical skill set to drive customer adoption propose new business models and forecast accurate deployment timelines. Success will require systems thinking creativity and excellent communication skills to synthesize information that shapes future products and strategic direction. This is a special opportunity to work at the cutting edge of satellite technologies with a world class team focused on connecting the unconnected!

RESPONSIBILITIES:

• Support Starlink growth by identifying developing capturing executing and expanding Starlink sales opportunities in Asia
• Responsible for all aspects of successfully closing partnership deals between SpaceX and retail partners including product/pricing/business discussions and negotiations
• Post contract closure serve as the primary point of contact for assigned retail customers inclusive but not limited to onboarding collaboration activities such as pilots ongoing account management and long-term retention/growth of the relationship and revenue especially focusing on:
  • Delivering impeccable customer service including efficient acknowledgement and resolution of issues
  • Building relationships to identify requirements and manage expectations
  • Collecting communicating and championing customer feedback to internally influence and steer programmatic and technical development required to maintain and grow consumer business in support of overall Starlink business goals
  • Retaining and growing the value of accounts
• Act as an extreme owner of assigned region to realize forecasted revenue on or ahead of schedule identifying and successfully communicating readiness levels requirements schedules and risks
• Assist with development of commercial marketing and business terms and materials while staying up to date with internal technology regulatory legal and business teams
• Support forecasting efforts that inform strategy and planning
• Collaborate with cross-functional team (engineering regulatory business planning etc.)
• Synthesize complex information and make actionable recommendations to leadership

BASIC QUALIFICATIONS:

• Bachelors degree in engineering or business; OR high school diploma/equivalency certificate and 8 years of professional business development sales operations engineering or account management experience
• 5 years of consulting or project management experience in business development or sales
• 3 years of experience working with customers to support a technical product or service

PREFERRED SKILLS AND EXPERIENCE:

• 12 years in customer facing roles
• Experience developing go-to-market strategies or building complex sales channels in international markets(Asia preferred)
• Independently motivated with a demonstrated track record of project ownership
• Strong interpersonal presentation communication and negotiation skills
• Demonstrated technical aptitude in a professional setting
• Familiarity with satellite communications and/or the retail industry
• MBA or masters degree with a business or engineering focused curriculum
• Strong analytical skills in business and technical issues
• Fluency in Japanese
• Multilingual

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations
• Must be willing to travel to other SpaceX offices and customer locations as needed up to 50%

COMPENSATION AND BENEFITS:

Pay range:

Sr. Consumer Sales Manager/: $125000.00 - $180000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills education and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives in the form of company stock stock options or long-term cash awards as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical vision and dental coverage access to a 401(k) retirement plan short and long-term disability insurance life insurance paid parental leave and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual carryover and use requirements of the law.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations applicant must be a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (aka green card holder) (iii) Refugee under 8 U.S.C. 1157 or (iv) Asylee under 8 U.S.C. 1158 or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit competence and qualifications and will not be influenced in any manner by race color religion gender national origin/ethnicity veteran status disability status age sexual orientation gender identity marital status mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceXs Affirmative Action Plan for veterans and individuals with disabilities or applicants requiring reasonable accommodation to the application/interview process should reach out to.