Senior Supply Chain Manager, SWA Capacity Planning

Are you an experienced Business Operator with a strong work ethic Do you enjoy solving complex optimization problems If yes this opportunity will appeal to you. At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people.

The Ship with Amazon (SWA) Capacity Planning team is seeking a Planning Supply Chain Manager.
The Planning Supply Chain Manager ultimately solves the questions of (1) how do we make our shipping services best in class and (2) how do we offer our shipping services to more customers.

The Planning Supply Chain Manager works across the organization in a cross-functional environment with Operations Product and Tech teams to define the needs goals and execution plans to create a world class transportation network. They maintain and report up to date and accurate statistics management reports and analysis. They also facilitate the flow of information between different stakeholders and resolve any potential issues that impact customer experience and business continuity. The Supply Chain Manager provides timely resolution to issues by researching and querying internal tools and by making real-time decisions. This role requires the ability to analyze data notice trends and be able to drive Customer Experience without compromising on time.

In this position you will own demand and capacity planning for the organization. This position requires working with partner teams across various supply chain functions like transportation engineering launch finance and operational planning. This position will also require working with business teams such as Revenue Management Business Development and Commercial. This role is a high visibility role as it requires regular interaction with leadership team and involves in critical decision making. Finally this position develops and implements scalable solutions to support new reverse logistics volume streams and to seamlessly integrate these volume streams into the Last/Middle Mile planning businesses.

Key job responsibilities
- Work with partner teams across various supply chain functions like transportation engineering launch finance and operational planning (under the roof and on-road)
- Leverage historical data to create forward looking planning models to integrate in partnership with business teams
- Utilize problem-solving skills to work through difficult challenges
- Provide forecast and work with downstream & upstream stakeholders such as Amazon Logistics (AMZL) and North America Sort Center (NASC) to plan for capacity
- Collaborate with AMZL and NASC to drive capacity decisions such as hiring vehicle procurement and onboarding Delivery Service Partners (DSPs)
- Improve demand forecast and route planning accuracy
- Drive commingling opportunities to improve shipments per route and overall cost per unit
- Integrate reverse-logistics demand with existing Amazon Shipping Operations demand
- Present data-driven proposals and plans to Sr. Leadership
- Travel 5% each quarter required (Quarterly offsites)

A day in the life
The Demand Planning & Forecasting Supply Chain Manager operates in an ambiguous environment. Were building something brand new and this person will balance between big thinking and tactical execution. This will require direct analyses and partnering with stakeholders across Amazon.

About the team
Our team leverages Amazons broad logistics networks to create new shipping services and open the doors for unique customer segments. Were an ingenious team of problem solvers. We respect diverse thoughts and believe that happy team members are productive team members.

- 5 years of program or project management experience
- 5 years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Bachelors degree
- Demand Planning Logistics and Capacity Planning experience

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103900/year in our lowest geographic market up to $181400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.