Sunseeker Resort Charlotte Harbor is currently searching for a Pastry Cooks/Baker!
The Pastry Cook/Baker is responsible for maintaining product quality and consistency preparation levels and execution of bakery items in accordance with hotel standards. You will accomplish tasks by managing your time including providing support to the culinary team ending in a positive guest experience.
All duties are performed in accordance with department and Sunseeker Resorts policies practices and procedures.
Job Duties
- Reliable and dependable attendance is required.
- Maintain a positive attitude especially under high pressure.
- Prepare pastry products to desired quality quantity and presentation.
- Maintain a quality standard as set by the hotel brand.
- Assist the team towards achieving exceptional guest service.
- Maintain preparation levels for a seamless execution.
- Exercise discretion and independent judgment when evaluating new programs new services and new ideas.
- Stay abreast of property goals in order to create support and present departmental goals to executive leadership.
- Continue to learn and be on the forefront of new technology for the hotel industry.
- Create ways to further enrich the guest experience by continuously reviewing implementing and refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles retention of luxury standards.
- Proactively seek guest feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience.
- Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure the guests satisfaction.
- Develop collaborative relationships and synergy with all support departments such as Convention Sales & Services Facilities Security Front Services Front Office F&B Golf Course and Executive Offices.
- Foster a management team that possesses and delivers on key strategies of guest service employee relations team cooperation financial responsibility and asset management.
- Ensure all accounting payroll and employee relations matters are handled in compliance with company policy.
- Perform other functions as needed.
Minimum Requirements
Combination of Education and Experience will be considered. Sunseeker Resorts performs criminal background checks on all candidates. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. For more details on E-Verify visit .
- Understands how to read follow and maintain standardized recipes with a proficient understanding of measurement equipment including liquid dry measuring vessels and weighing equipment including digital scales and baker scale.
- Ability to follow direction and assist with the production of all required bakery products with the ability to finish all cakes pastries and bakery items as trained in an efficient consistent manner.
- Prepares and finishes required pastry products for all venues according to standard recipes and specified by outlet requisitions.
- Maintain the highest level of kitchen cleanliness and organization. Including all coolers freezers pastry prep area and equipment up to the State of Florida health codes.
- Dates and labels all food containers and rotates product as per policies making sure that all perishables are kept at proper temperatures
- Operates and sanitizes all equipment in a safe and proper manner. Maintaining complete knowledge of use of equipment using equipment and tools only as intended properly and safely.
Baker
- High School Diploma GED or equivalent.
- Minimum of two (2) years work experience in a bakery prep cook position preferably in a high-volume multi-venue pastry atmosphere.
- Basic knowledge of cakes creams custards pies cookies and bread production.
- Ability to prepare cakes by trimming uneven surfaces spreading icing between layers and basic surface decorating.
Other Minimum Requirements
- Ability to work varied shifts including weekends and holidays.
- Excellent customer service skills.
- Ability to function well under pressure manage multiple priorities and meet established deadlines.
- Must possess mature personal discretion and sound judgment.
- Excellent organizational analytical and project management skills with particular attention to quality and detail.
- Professional appearance and demeanor.
Sunseeker Resorts is an Equal Opportunity Employer (EOE) and is committed to creating a diverse workplace environment. All persons shall have the opportunity to be considered for employment without regard to their race color creed religion national origin ancestry citizenship status age sex or gender (including pregnancy childbirth and related medical conditions) gender identity or expression (including transgender status) sexual orientation marital status military and veteran status physical or mental disability protected medical condition as defined by applicable state or local law genetic information or any other characteristic protected by applicable federal state or local laws and ordinances.