Performance Consultant-Capital Region

Life at Healthy Alliance

At Healthy Alliance our purpose is to improve health and empower the underserved. Every community has its own needs affecting the health of those who live learn work and play within them. Our network brings together organizations big and small to coordinate and collaborate so that all communities have reliable access to the resources they need. Why Because every New Yorker deserves the same opportunity to be healthy.

Designated as the Social Care Network (SCN) Lead Entity for the Capital Region Central NY and North Country under New Yorks 1115 Waiver Amendments SCN & Health-Related Social Needs (HRSN) Program we are responsible for ensuring that there is a seamless consistent end-to-end process for HRSN screening navigation and the delivery of HRSN and other services to thousands of Medicaid Members. Transformative in nature this novel Program will further sustain our mission of advancing health equity within and across historically marginalized communities.

As a 2019-2024 Albany Business Reviews Best Places to Work and a 2021-2025 Modern Healthcares Best Places to Work in Health Care award recipient we strive to maintain a culture wherein high-performing mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy mastery and purpose we believe our differences in strengths and perspectives play an integral role in propelling us forward while our core values ground us serving as the common thread that unites our team.

Why You Should Join Healthy Alliance

We offer amenities professional development opportunities events and programming that support the interests of our teams while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire including but not limited to medical dental and vision group short-term disability and life insurance with buy-up options flexible spending and HSA company-contributed accounts and more
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety respect employee engagement recognition and diversity
• Salary range: $62500 - $71875 per year commensurate with experience

Who You Are

The Performance Consultant (PC) is responsible for successful implementation and execution of terms identified under New Yorks 1115 Waiver Amendments SCN & HRSN Program and contracts. PCs manage partners participation and performance through on-site and remote communication on-site visits to conduct training partner risk and needs assessments and strategic development of performance plans to align partner performance with contract deliverables and Healthy Alliances Quality Plan.

We are looking for someone in the Capital Region.

What Youll Do

• Operate as the primary point of contact for all matters related to partner relations.
• Manage onboarding and training support for Healthy Alliances integrated network.
• Oversee partner contract and performance management.
• Collaborate with internal cross-functional teams to meet partner needs and ensure a positive partner experience.
• Hold regular on-site visits or virtual meetings with partners dependent on partner needs including meeting with their executive team to ensure understanding of their organizations performance.
• Ensure the timely and successful delivery of Healthy Alliance solutions and services according to partner contracts.
• Conduct partner risk assessments and identify any barriers that impact contract deliverables and resolve issues when appropriate.
• Identify partner needs and connect with appropriate Healthy Alliance stakeholders.
• Use Healthy Alliance tools and resources to inform partner communications and meetings.
• Track and communicate monthly partner performance to internal and external stakeholders.
• Exercise discretion and professional judgement to maintain project-specific timelines and communicate project expectations and timelines with internal and external stakeholders.
• Maintain current knowledge and understanding of Medicaid and local transformation including New Yorks 1115 Waiver Amendments SCN & HRSN Program Waiver programs Triple Aim and value-based purchasing (VBP).
• Embody Healthy Alliances vision mission and goals.

This job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.

What Youll Need

Education

• Bachelors degree required. Degree in health social services or a related field preferred. Significant and relevant work experience may be accepted in lieu of educational experience.

Professional Work Experience

• Minimum 2 years of consulting account management health or business administration social work human service or nursing experience preferred.

Skills Knowledge and Abilities

• Experience with clinical process improvement and performance improvement.
• Knowledge and understanding of social drivers of health and health-related social needs community-based organizations (CBOs) clinical care settings New Yorks 1115 Waiver Amendments SCN & HRSN Program Delivery System Reform Incentive Payment (DSRIP) program and VBP.
• Experience with health systems and Managed Care Organizations (MCOs).
• Analytical thinker able to plan for partner success and execute deliverables.
• Ability to work independently to manage multiple partners and their activities with little to no supervision.
• Comfortable working in a fast-paced dynamic environment while maintaining focus on key goals.
• Excellent organizational skills.
• Excellent oral and written communication skills.
• Demonstrated commitment to the values of diversity equity and inclusion.
• Knowledge of community social care resources.
• Ability to lead others in a team-based environment with dedication to supporting coworkers and partners.
• Strong working knowledge of Microsoft Office 365 Suites in addition to technical and analytical skills to compile data for planning and reporting purposes.

Your next career opportunity is at Healthy Alliance!

Physical Requirements

This position involves sedentary work that primarily involves sitting/standing use of typical office equipment such as a computer laptop and cell phone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances. We adhere to these principles in all aspects of employment including recruitment hiring training compensation promotion benefits social and recreational programs and discipline. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to

Privacy Requirement

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal state and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment.

Healthy Alliance is an At-Will Employer.