Traffic Agent
Traffic Agent
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Job Description
Location: San Juan Puerto Rico Station
The Imports/Exports Traffic Agent is responsible for processing and recording information regarding airway bills about cargo to be dispatched assists walk-in customers and prepare flights documentation by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following but not limited to:
- Assist with the preparation of preparing documentation and information in accordance with U.S. Customs Service regulations and regulations of other federal agencies.
- Assists with the transmission of the flight data through the automated manifest system (AMS) to U.S. Customs for flight release.
- Assists with the communication of all freight discrepancies to U.S. Customs.
- Processes and enter cargo description customs information carriage declaration accessorial charges and rates to be billed.
- Place cargo on hold if documents are missing that are required for shipping.
- Assists with the communication of all freight discrepancies to U.S. Customs.
- Ensures prompt assistance to control the accuracy of the inventory storage delivery and transfers of the freight entering the United States territory.
- Solves any discrepancy found and generates a manifest discrepancy report (MDR).
- Reviews and corrects if needed the accessorial charges.
- Assists with customers freight notifications and local deliveries of cargo and accept payments.
- Responsible for booking airway bills into the database and printing them as needed.
- Assist customers by processing documents receiving payments and safe deposits.
- Generates cargo correction advice (CCAs) and updates proof of delivery (POD) when needed.
QUALIFICATIONS:
EDUCATION and/or CERTIFICATION:
- Must have a high school diploma or equivalency
REQUIRED KNOWLEDGE:
- Able to add subtract multiply and divide into all units of measure using whole numbers common fractions and decimals
- Basic computer knowledge
REQUIRED EXPERIENCE:
- Minimum 1 year of related experience and/or training required
- Minimum 2 years of customer service background in place of direct of the required experience may be considered
- Valid driver license and clean driver records required
SKILLS and/or ABILITIES:
- Must have good attention to detail this includes continuously monitoring shipments from the point of receipt to delivery
- Must be familiar with computer programs i.e.; Microsoft Office AES although some training will be offered
- Must be able to work effectively with minimal supervision
- Effective verbal and written communication skills
- Professional etiquette in person over the phone and in written communication
- Ability to work in a fast-paced environment
- Be able to effectively work in a team environment
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Job duties include but are not limited to lifting pulling pushing grasping twisting (including wrists) reaching below and overhead standing for long periods squatting bending stooping kneeling and climbing. Warehouse climate conditions are subject to change without notice.
At times may work with or near moving mechanical parts (i.e.: cooler dock equipment) in high precarious places (i.e. ladder work) and cold/hot climate conditions. Ability to work in moderate and loud noise environments including but not limited to: computers paging telephones human voices sound system and machinery.
TRAVEL
Negligible may be required to drive company vehicles to nearby locations
ACKNOWLEDGMENT
The above statements are intended to describe the general nature of work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities tasks and skills required of an employee in this position. Amerijet International Airlines Inc. reserves the right to request that other tasks be performed when warranted (for example by emergencies changes in personnel or workload corporate reorganization or technical development). Amerijet International Airlines Inc. also reserves the right to revise this job description.
AAP/EEO STATEMENT
The above statements are intended to describe the general nature of workperformed in this position. These statements are not to be construedas an exhaustive list of all responsibilities tasks and skills required of an employee in thisposition. Amerijet International Airlines Inc. reserves the right to request that other tasks be performed whenwarranted (for example by emergencies changes in personnel or workloadcorporate reorganization or technical development). Amerijet International Airlines Inc. also reserves the right torevise this job description.
AAP/EEO Statement:
Amerijet International Airlines Inc. is an equal opportunity employer and will consider all qualified applicants without regards to race color religion national origin sex sexual orientation age disability veteran status or any other protected factors under federal state or local law. Any applicant requiring assistance with our online application process or who needs and accommodation for the application process due to a disability should send an e-mail to .
Legal Notices to All Applicants:
Employee Rights Under The Family and Medical Leave Act
Employee Polygraph Protection Act
Required Experience:
Unclear Seniority
Employment Type
Full-Time
