Instructional Designer â Residential Training and Development
Instructional Designer â Residential Training and Development
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Job Description
Job Title
Instructional Designer Residential Training and DevelopmentPosition Overview
We are seeking a passionate and strategic Instructional Designer to join our Residential Training and Development organization. This role is ideal for someone who thrives on applying adult learning principles to craft effective engaging and scalable training experiences that drive performance across our sales teams. Youll collaborate closely with subject matter experts sales leaders and enablement partners to design and deliver learning content across multiple formats including virtual in-person and self-directed modalities. This position combines instructional design expertise with hands-on content development. You will be responsible for creating facilitator guides participant materials interactive activities training decks and assessments as well as optimizing content within our Learning Management System (Showpad Coach). Your work will have a direct impact on elevating sales capabilities onboarding product knowledge and behavior-based skill development.
Essential Duties:
Design and develop engaging effective training programs and materials aligned with adult learning theory and instructional design best practices.
Collaborate with SMEs to translate business goals product information and process updates into clear impactful learning experiences.
Create facilitator guides learner workbooks PowerPoint decks job aids and other training assets to support various delivery methods (instructor-led virtual-led and self-paced).
Support the development and deployment of training content in the LMS (e.g. uploading SCORM files creating learning paths tracking engagement).
Develop interactive activities assessments and simulations that reinforce learning and encourage skill application.
Partner with sales enablement and training leads to improve the end-to-end learning experience from communications and scheduling to facilitation support.
Assist with the delivery of live training events (e.g. webinars workshops sales meetings) ensuring smooth execution and effective engagement.
Measure training effectiveness through feedback completion metrics and performance outcomes; use insights to refine content.
Maintain and update training content to ensure relevance and consistency across programs.
Requirements:
Bachelors degree in Instructional Design Education Organizational Development Communications or related field.
3 years of experience in instructional design or training content development preferably in a sales or commercial training environment.
Deep knowledge of adult learning theory and instructional design models (ADDIE SAM etc.).
Proficiency with content authoring tools (e.g. Articulate 360 Rise Camtasia Adobe Creative Suite) and LMS platforms (e.g. Docebo Cornerstone Workday Learning).
Strong presentation design skills (PowerPoint/Google Slides) with a creative eye for visual learning.
Excellent communication writing and editing skills.
Strong project management and organizational skills with the ability to manage multiple priorities.
Comfortable working cross-functionally in a fast-paced results-driven environment.
Experience supporting virtual and in-person learning sessions preferred.
Highly preferred experiences and skills:
Experience in a B2B or B2B2C sales environment
Familiarity with CRM and sales tools (e.g. Salesforce Salesloft Showpad)
Video editing or multimedia production skills
Certification in instructional design or adult learning (e.g. CPLP ATD Kirkpatrick Evaluation)
Competencies:
Deliver Compelling Communication
Execute Action Plan
Demonstrate Customer Orientation
Build Trusting Relationships
S07
Work Shift
8 Hr non-rotating shift Hrs fall to in punch day Observed Calendar shift starts AMEmployment Type
Full-Time
