German support specialist - full remote in Greece
German support specialist - full remote in Greece
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Job Description
Customer Support Specialist German speaker (Remote in Greece)
Project: Scalable Capital - banking
Location: Athens Greece (remote work within Greece possible)
Start Date: 14 July 2025
Work Type: Full-time or Part-time
Languages: Native-level German (C1) English (B1B2)
Scalable Capital is one of Europes leading digital investment platforms offering innovative solutions for private investors. From automated ETF portfolios to self-directed trading Scalable Capital helps clients manage their finances efficiently and transparently.
They are expanding the Client Success Team in Greece and looking for German-speaking Customer Support Specialists to deliver support and service across multiple channels.
Your Main Responsibilities:
- Provide Tier 1 support via email chat and phone
- Assist with account and billing updates
- Support users with platform navigation and data explanation
- Collaborate with internal teams and escalate complex queries when needed
- Adapt to multiple tools and product lines as needed
Who You Are:
- High level of the German language (C1/C2 or native)
- Proficient in English (B1B2)
- Comfortable using digital platforms
- Interested in finance stock markets or personal investing is a plus
- Able to work rotating shifts between 09:0021:00 MondaySunday
- Have a clean criminal record
What We Offer:
- Competitive salary and bonuses (14 months salary)
- Structured onboarding paid
- Remote work possible
- Relocation support: Paid flight to Greece Taxi pick-up from the airport 4 weeks of company-paid accommodation
- Flexible scheduling part-time options available
- Work with a leading European fintech company
- Access to continuous training and development
Ready to apply
Send your CV to
We look forward to welcoming you to the Scalable Capital team!
Employment Type
Full Time
