Claims Vertical_Marine Adjuster
Claims Vertical_Marine Adjuster
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title: Senior Analyst – Claims Adjusting
Division: Claims Vertical
Location: Pune / Bangalore / Mumbai
Department: Claims Management
Reports To: Claims Lead
About Gallagher
Gallagher is a global insurance brokerage committed to providing top-tier service. The Gallagher Center of Excellence (GCoE) is a critical enabler of this mission supporting global operations with high-quality services across locations like Kolhapur Mumbai Cochin Chandigarh Shimoga Bengaluru and Pune.
Position Summary
The Senior Analyst – Claims Adjusting will be part of the Claims Vertical responsible for executing allocated marine claims as per company standards. This includes investigation evaluation documentation and resolution of claims while ensuring compliance with relevant maritime laws and internal policies. The role involves collaboration with global teams and promoting a customer-centric culture.
Key Responsibilities
-
Investigate marine incidents (e.g. cargo damage collisions)
-
Assess damage and estimate repair or replacement costs
-
Maintain documentation for all claim activities
-
Communicate with internal and external stakeholders
-
Ensure compliance with maritime laws and internal service standards
-
Support audit readiness and risk mitigation
Required Qualifications
-
Minimum Education: Bachelor’s degree
-
Preferred: Degree in insurance or a related field
-
Certifications: AIC AINS Cert CII or any insurance industry certifications
-
Experience: 2–3 years in insurance claims handling
-
Proven track record in claim resolution and customer satisfaction
-
Strong knowledge of insurance regulations policies and claims procedures
Core Competencies
Technical: Insurance regulations claims processing risk management maritime law
Soft Skills: Communication negotiation problem-solving customer service
Behavioral: Integrity accountability customer empathy
Collaboration: Cross-functional teamwork adaptability conflict resolution
Tools & Skills
-
Claims investigation & analysis
-
CRM / Policy Admin systems
-
Time management communication & stakeholder engagement
Other Details
-
Work Mode: Hybrid
-
Travel: As per business requirement
-
Work Environment: Office-based with moderate noise levels
Skills
Customer Satisfaction, Insurance Industry, Time Management, Visio, Interpersonal Skill, Customer Service, Compliance, Customer Focus, Flexible, Leadership, Excel, Adaptability, Vertica, Patient, Documentation, Conflict Resolution, Interpersonal Skills
Employment Type
Full Time
