Jewellery Sales Executive job description typically invo
lves assisting customers in selecting jewellery providing expert advice and completing sales transactions while meeting sales targets. Key responsibilities include understanding customer needs demonstrating products and maintaining a high level of customer satisfaction.
Core Responsibilities:
Customer Interaction: Actively engage with customers understand their preferences and guide them towards suitable jewellery pieces based on their needs budget and occasion.
Product Knowledge: Possess a strong understanding of jewellery products including materials designs and pricing.
Sales Generation: Drive sales by recommending appropriate jewellery pieces and closing sales effectively.
Customer Service: Provide exceptional customer service address inquiries and handle complaints professionally.
Sales Targets: Meet or exceed individual and team sales targets.
Stock Management: Maintain stock levels restock displays and ensure the proper presentation of jewellery.
Transaction Processing: Process sales transactions efficiently and accurately.
Additional Responsibilities:
Building Relationships: Build and maintain customer relationships to encourage repeat business.
Staying Updated: Stay informed about market trends new product releases and promotional campaigns.
Collaboration: Collaborate with the marketing team to support promotional events and campaigns.
Skills and Qualifications:
Communication Skills: Excellent communication interpersonal and customer service skills.
Sales Skills: Strong sales and negotiation skills.
Product Knowledge: In-depth knowledge of jewellery products.
Attention to Detail: Ability to pay close attention to detail and maintain accuracy.
Teamwork: Ability to work effectively as part of a team.