Service Coordinator for Seniors and Veterans
Service Coordinator for Seniors and Veterans
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Job Description
This person is responsible for implementing community organizing strategies at one property and service coordination practices at another both of which serve aging adults one with a focus on senior veterans and their families. The Service Coordinator works with residents to organize their communities and facilitates the empowerment of residents so they can create a caring and involved community at each property characterized by positive relationships and an overall sense of wellbeing. The person in this position works with residents to identify resident interests and concerns as well their own resources for bringing about the positive change the residents seek for their local community.
- Identify and recruit community resources to assist residents. Establish build and maintain partnerships with relevant organizations and individuals and assure plans are in place to link residents with opportunities and resources.
- Coordinate services for individuals and families such as transportation meals healthcare and benefits for which they are eligible.
- Serve as a liaison and advocate for residents.
- Assist residents in planning implementing monitoring and evaluating activities and programs (activity groups study groups crime prevention activities etc.).
- Provide options for various levels of activity and involvement by residents and neighbors.
- Assist residents in identifying ways to raise funds to support community building activities (bake sales special meals craft sales etc.).
- Support aging residents by navigating complex social determinants of health through personalized resource coordination advocacy and collaboration with community service providers.
- Assist the resident services team in planning coordinating and executing community events and wellness programs that promote social engagement health education and a sense of belonging among residents of all Aurora Housing properties.
- Assist resident-led Resident Councils in conducting effective and productive meetings improving volunteer leader training and encouraging volunteer participation.
- Provide communication formats such as newsletters calendars flyers for upcoming activities etc. for the senior communities.
- Collaborate with and communicate effectively with all departments as needed.
- Administer grants associated with specific properties or projects.
- Maintains client files with up-to-date and accurate information (e.g. record of services coordinated recertification of services Activities of Daily Living case notes etc.).
- Other duties as assigned.
Qualifications :
Masters degree in a related field required (e.g. Community Organizing Social Work Public Health Gerontology Psychology etc.).
Knowledge and experience in case management.
Knowledge of community organizing principles that lead to empowerment.
Trained in understanding the stages of life particular for older adults and a familiarity with best practices in working with older adults aging in-place.
Trained in understanding circumstances unique to older adult veterans and their families.
Experience supporting older adults and veterans through mental health challenges crisis intervention and navigating complex social determinants of health particularly those affecting low-income and housing-insecure populations.
Available to work flexible hours which may include a combination of early mornings late evenings and some weekends.
Excellent communication skills (verbal and written) as well as excellent customer service skills.
Experience with Microsoft Excel Word Access and Teams.
Additional Information :
Aurora Housing Authority is an Equal Opportunity Employer.
Please submit a resume and cover letter when responding to this job posting. Starting salary for this role will be between $56000 - $61000 depending on experience.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
