IT Field Support Specialist - Imaging
IT Field Support Specialist - Imaging
Posted on :
06-06-2025
Employer Active
1 Vacancy
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Job Description
Responsibilities:
NewGen is a technology consulting services company solving some of the public and private sectors toughest challenges across Enterprise Management Cyber Security and DevOps. While we are vendor agnostic many of our consultants offer expertise in IBM products an-d services. We know that to find and hire the best fit we must offer interesting work at the best rate possible. By partnering with us you will find opportunities that leverage and grow your technical abilities and offer you the flexibility you require.#CJ
- Utilizes MDT servers to deploy latest computer image to new and recycled computers.
- Fulfills equipment requests for newly imaged workstations according to daily work priorities.
- Configures computers communications devices and peripheral equipment.
- Trains site personnel in proper use of imaging tools.
- Troubleshoot repair and test computer workstations servers printers peripherals and teleconferencing equipment
- Install and configure computer workstations servers printers peripherals and teleconferencing equipment and associated cabling
- Maintain government and/or vendor-manufactured fiber optic modems multiplexer fiber optic/Ethernet cables & telephone systems
- Ensures image benches are operational. If operational status is lost alert proper management team.
- TS/SCI FSP Clearance
- Minimum education and experience level: High school/GED and 4 years of experience AND8570 Certification
- Security preferred
- Highly skilled in installing repairing and troubleshooting computer hardware and peripherals.
- Well-versed in installing windows software applications antivirus and patches.
- Demonstrated ability to read and understand technical manuals and schematics.
- Expertise in Microsoft Office Applications (Word Excel PowerPoint and Access).
- Able to manage time and priorities effectively.
- Able to work efficiently with minimal supervision.
- Proficient in working with end-users remotely.
- Demonstrated expertise in Microsoft Windows 7 and 10.
- Familiar with Active Directory security and policies.
- Excellent analytical and problem solving skills.
- Outstanding communication skills to relate with team members and support workers.
- Must be able to drive a company vehicle and lift 50 lbs.
- Must be available to work an 8 hour shift between the hours of 6am-and 6pm as determined by management.
NewGen is a technology consulting services company solving some of the public and private sectors toughest challenges across Enterprise Management Cyber Security and DevOps. While we are vendor agnostic many of our consultants offer expertise in IBM products an-d services. We know that to find and hire the best fit we must offer interesting work at the best rate possible. By partnering with us you will find opportunities that leverage and grow your technical abilities and offer you the flexibility you require.#CJ
Beth Morris
NewGen Technologies
Lead Senior Recruiter
bmorris@
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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