Business Operations Manager
Business Operations Manager
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Job Description
Spektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO UN EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services specialised aerospace and defence sales delivery and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATOs member countries and its partners. The agency was established in 2012 and is headquartered in Brussels Belgium.
The NCIA provides a wide range of services including:
- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATOs communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATOs military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATOs mission to detect deny and defeat threats to its communication networks.
- Information Management: The NCIA manages NATOs information technology infrastructure including its databases applications and servers.
Overall the NCIA plays a critical role in ensuring the security and effectiveness of NATOs communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATOs principal C3 capability deliverer and CIS service provider. It provides maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV and when required stand together in the face of attack under Article V.
To provide these critical services in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorises: NATO International Civilians (NIC)s Military (Mil) and Interim Workforce Consultants (IWC)s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID C004265
Role Duties and Responsibilities
Portfolio management
- Engages and influences senior managers to ensure the portfolio will deliver the agreed business objectives.
- Leads the definition of a portfolio of programmes projects and/or on-going service provision.
- Plans schedules monitors and reports on portfolio-related activities.
- Ensures that each part of the portfolio contributes to the overall achievement of the portfolio.
- Identifies portfolio-related issues.
- Notifies projects/programmes/change initiatives of issues and recommends and monitors corrective action.
- Collects summarises and reports on portfolio measures.
- Reports on portfolio status as appropriate. Portfolio programme and project support
- Supports programme or project control boards project assurance teams and quality review meetings.
- Takes responsibility for the provision of support services to projects.
- Uses and recommends project control solutions for planning scheduling and tracking projects.
- Sets up and provides detailed guidance on project management software procedures processes tools and techniques.
- Provides basic guidance on individual project proposals.
- May provide a cross programme view on risk change quality finance or configuration management.
Business situation analysis
- Investigates business situations where there is some complexity and ambiguity.
- Adopts holistic view to identify and analyse problems and opportunities.
- Contributes to the selection of the approach and techniques to be used for business situation analysis.
- Conducts root cause analysis and identifies recommendations for improvements.
- Engages and collaborates with operational stakeholders. Workforce planning
- Gathers maintains and analyses workforce capability data.
- Performs gap analysis to identify workforce strengths and shortfalls with reference to business strategy and specific future needs.
- Contributes to the development of workforce plans to meet current and future demand.
- Coordinates and schedules ongoing workforce planning activities.
- Assists in maintaining a skills and capability inventory.
Internal Controls
- Studies and evaluates the audit trails of various operational processes.
- Participates in the testing review and analysis of existing internal controls.
- Applies new technology-based solutions to specific internal control processes.
- Completes files and maintains forms used for internal control documentation.
- Makes recommendations for the enhancement of certain internal controls.
Essential Skills and Experience
- Experience in financial management within a customer-funding environment;
- Experience in planning preparation and production of budget submissions;
- Experience in budget execution and resource management;
- Experience in preparing conducting and reporting using statistical sampling methods;
- Knowledge and experience in enterprise resource planning systems project management processes procedures and tools.
- Ability to interpret financial data and allocate budgets.
Behavioural competencies:
- Deciding and Initiating Action - Takes responsibility for actions projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick clear decisions which may include tough choices or considered risks.
- Adhering to Principles and Values - Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities builds diverse teams; encourages organisational and individual responsibility towards the community and the environment.
- Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others.
Education
- Higher vocational training in a relevant discipline with 3 years post- related experience or a secondary educational qualification with 5 years post-related experience
Working Location
- Mons Belgium
Working Policy
- On-Site
Travel
- Some travel to other NATO sites may be required
Security Clearance
- Valid National or NATO Secret personal security clearance
We never know what new opportunities might be just over the horizon. If this opportunity isnt for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.
Required Experience:
Manager
Employment Type
Full Time
