Program Assistant- Housing Stabilization Program (HSP)SC/Orange County
Program Assistant- Housing Stabilization Program (HSP)SC/Orange County
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Job Description
Mission Statement
The Salvation Army an international movement is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Summary
The Housing Stabilization Program (HSP) is a grant funded pilot program focusing on placing homeless shelter residents into permanent housing and providing them with enhanced case management to accelerate their reintegration into the community provide housing stability and improve overall housing retention rates.
This position is responsible for conducting the full range of activities required to prepare submit manage and track all business-related information for the Housing Stability Program (HSP). This includes but is not limited to; gathering and submitting stats for grant requirements maintaining and updating reports and data in HMIS processing check requests and invoices and keeping records of financial and vendor information.
Essential Functions:
- Assist in developing preparing and reviewing policies and creating step-by-step procedure for each position and function of the program.
- Assist in developing and preparing information for tracking and reports
- Complete client direct service invoices; work closely with the Finance Departmen for processing
- Compile and submit check requests to Finance Department; revise requests as required
- Maintain files of assisted residents and compile reports for Program Supervisor as required
- Administrative liaison to Program Supervisor Manager and Quality Assurance Landlord Engagement and case management staff
- Assist and support in case management or landlord engagement as needed.
- Liaison between Anaheim Emergency Shelter (AES) shelter staff and HSP staff
- Order office and program supplies
- Receive referrals track and input of new enrollments into HMIS
- Track vendor invoices and process payments to accounting as needed
- Coordinate and send mailings on behalf of program
- Track new referrals check requests and any other information as requested
- Schedule and track staff trainings
- Process new hire and volunteer applications
- Report monthly stats on Turbo stats database
- Assist in answering phones filing and general office support
- Assist in accepting verifying and scheduling new residents
- Assists and support other projects as assigned
PAY RATE: $28.00-$30.00/hr.
Core Competencies
Strategic Thinking - Develop strategies to achieve organizational goals; adapt strategy to address constant change and conditions.
Problem Solving Identify & resolve problems in a timely manner; gather and analyze information skillfully and develop solutions.
Oral Communication - Speak professionally clearly and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions.
Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information.
Teamwork Balance team and individual responsibilities; Build a positive team spirit morale and group commitment to established goals core values and objectives.
Active Listening Ability to focus completely on what the client is saying and not saying to understand the meaning of what is said in the context of the clients desires and support the client self-expression.
Adaptability and Flexibility Ability to adapt successfully to changing situations and environments able to keep calm and flexible during difficult and stressful situations.
Time Management Ability to prioritize responsibilities effectively create and plan assigned tasks for sufficient deadlines the ability to create to-do and checklists set clearly defined goals and sets good balance between work and family life.
Working Conditions
Ability to walk stand bend squat climb kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp push pull objects such as files file cabinet drawers and reach overhead. Ability to operate computer fax and telephone. Ability to lift up to 25 lbs.
Minimum Qualifications
- Bachelors degree preferred; HS diploma or GED required
- Minimum of 2 years administrative experience
- Prefer experience working with or around those with substance abuse mental illness or homelessness
- Must have experience in word excel PowerPoint and outlook
- Bi-lingual Spanish preferred
Skills Knowledge & Abilities
- Driving Test and clean MVR check (required).
- A criminal background check is required with certification for Protect the Mission policies and procedures.
- Abide by Salvation Army Policies and Procedures and have an acceptance of Salvation Army philosophy and mission.
- Ability to work independently
- Excellent communication skills both verbally and written
- Excellent organizational and time management skills
- Ability to maintain detailed and accurate records
- Ability to relate with others and be a team player on all levels
Employment Type
Full-Time
