Front Desk Receptionist - Medical (Summer Temp Position)
Front Desk Receptionist - Medical (Summer Temp Position)
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Salary Not Disclosed
1 Vacancy
Job Description
JOIN THE CHC FAMILY!
We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment that identified a need for medical service for the underserved members of our community. We strive to provide compassionate care regardless of income or insurance status to everyone who walks through our doors including low income underinsured uninsured publicly housed and homeless populations. CHC is committed to fostering cultivating and preserving a culture of diversity equity and inclusion. At CHC we strive for a workforce that reflects the community we serve. We are proud to be able to serve our community! If you are passionate about the work we do here we would love to hear from you!
Under the general supervision of the Medical Manager the Front Desk Receptionist manages the arrival and departure of patients seeking services at the CHC South Gardner Medical/Urgent Care department. The responsibilities of the Front Desk Receptionist include receiving patients updating patient information printing an encounter form booking appointments cash reconciliation and cross covering other medical departments as needed as well as working one assigned evening.
Responsibilities include:
- Receives and directs incoming patients.
- Reviews and updates patient information related to demographics and insurance.
- Follows established health center protocol for the check-in encounter form production and check-out.
- Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms.
- Places reminder calls to patients with upcoming appointments.
- Follows established health center protocol for daily cash reconciliation.
- Schedules walk-in appointments in collaboration with the Nurse of the Day
- Schedules patient appointments according to established protocol.
Minimum Qualifications:
- High School Diploma or GED required associate degree in secretarial science or equivalent preferred.
- Bilingual in Spanish preferred
- 1-year similar work experience or in a medical office environment preferred
- Computer skills for accurate data entry
- Knowledge of basic medical terminology preferred.
- Demonstrated interpersonal relationship skills.
- Demonstrated proficiency in reading writing and speaking in English.
- Demonstrated ability to work in a fast paced high telephone call volume office environment.
Employment Type
Full-Time
