Developand manage the quality management program for the Rapid Transit Operations Delivery portfolio including the quality management system quality assurance audit and continuous improvement
Oversee and coordinate all quality related matters with stakeholders overseeing RT Projects. Furthermore they will be responsible for the development of quality management practices to a world class state and share across the Metrolinx Enterprise
Responsible for the leadership and delivery of Quality Management across RT Operations comprising the quality management system assurance audit and continual improvement
Lead the development of quality management competence through increasing understanding of quality management principles and practices in alignment with ISO 9001
Responsible for developing the Quality Management Program and aligning it with the enterprise quality framework
Establish RT Operations processes for quality and ensure accountability within each area
Development of multi-year audit strategies to provide assurance over the clients complex contracting and delivery models with consideration of international best practice approaches
Responsible for ensuring appropriate governance processes are in place to facilitate the application of quality management in RT Operations
Develop quality management framework and guidelines that are in line with enterprise quality management and industry best practices
Responsible for the coordination and oversight of all quality related matters delivered by Project Stakeholders
Oversight for all document control functions
Recommend process improvements and areas for cost savings in the development of procurement and tendering documents
Coach lead and mentor team members and provide regular performance assessments to employees
Educate team members on processes and tools leverage the creativity and experience of project team members to solve issues as they arise share experiences and learning.
Complete any tasks assigned by the Quality Director in an efficient and timely manner
Working Conditions
Office-based and on-site
Requirements
Experience:
Minimum of 12 years of experience in the engineering and construction sector
Education:
Bachelors degree or diploma in Engineering
Licenses OR Certifications:
Holding recognized certification in area of specialty
Certified QMS 2015 Auditor or have experience in a similar quality management representative role for a transit project of a similar scope to this Project and have successfully completed an ISO 9001 Lead Auditor Course
Skills and Competencies:
Demonstrated senior leadership experience in Quality Management with at least five years at corporate level and experience implementing ISO 9001 Quality Management Systems
Relevant Quality Management qualification from a recognized Institution and Professional Engineering designation would be an asset
Demonstrable highly skilled experience of successfully managing competing objectives of external and internal stakeholders and recognizing materiality
Excellent problem solving and influencing skills
Ability to communicate or interface effectively with senior management
Ability to engage and influence a wide variety of portfolio program and project resources
Excellent leadership skills to motivate a team set high standards and clear expectations manage expectations and outputs
Excellent oral and interpersonal skills with demonstrated success working effectively and collaboratively in a large integrated matrix team environment
Effective skills in Microsoft Office
Proficient in relevant construction-related software
In-depth understanding of prevailing construction means and methods in relevant area
Ability to arrange priorities and escalate competing risks to meet deadlines
Keen eye for detail and adept problem-solving abilities
Must have demonstrated experience relaying and receiving information (written and verbal)
Equipped to work independently and as part of a team
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