Project Manager - Surgical Services

This position will report to the Surgical Services EHR Project Management Office which partners closely with Surgical & Procedural Committee via the MCSEEMA subcommittee to optimize Mayos electronic health record instance of Epic Plummer Chart. Project Manager will provide direct support to the enterprise surgical practice and lead practice-driven projects working closely with physician and administrative sponsors. Project Manager will collaborate with Plummer Chart Operations Team (PCOT) to deliver solutions. Will also support Epic Electronic Health Record within Surgical Services.

The Project Manager (PM) works independently assuming primary responsibility for planning directing coordinating and delivering project activities through the entire project life cycle (from initiation to hand off to customer) that are broad in scope. The PM is responsible to achieve project objectives and completion on time on budget and in conformance to Mayo Clinic project management methodologies and standards.

The PM may independently lead one or multiple medium to large projects that have department or site level strategic importance. Project work has moderate to high risk and risk interdependencies may have several interrelationships and may have moderate to high costs associated. Responsible for managing established budget participates in the creation and tracking of project budgets. Position requires strict adherence to budget management and guidelines of both the assigned department and the institution.

Facilitates problem-solving decision-making and change management taking prudent actions to accomplish project objectives under minimal supervision. Calls upon experience to manage projects and is competent in the implementation of project results. Applies negotiations skills characterized by entrepreneurial thinking. Must have strong business acumen and ability to work with diverse functions and build relationships. May require matrix supervision and evaluation of staff from other departments divisions and contractors/vendors. May have direct and indirect reports. Responsible for demonstrating the project focused culture and advises other staff regarding PM practices methods and standards. Performs additional job functions as detailed by immediate supervisor.
Use and application of Agile methodologies is important to this role. May be responsible for monitoring scrum processes and meetings. May work to increase efficiency motivate the team and advocate for changes to ensure quality and timeliness. Leading project teams may include the following:

(1) Guide teams on Agile practices and values to implement critical projects
(2) Assess maturity of the team/organization and coaching to higher levels at a sustainable pace
(3) Remove impediments or guiding team to do so; escalating to management when appropriate
(4) Build a trusting and safe environment where problems can be raised and resolved
(5) Facilitate work without coercion assigning or dictating
(6) Facilitate discussion decision-making and conflict resolution
(7) Support and educate Product Owner especially on creating the backlog and refining it

*This position is a combination of remote and onsite support work. Individual must live within driving distance to the Mayo Clinic Rochester campus.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview a question will appear on your screen and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Bachelors degree with 7 years of experience in Project Management and business related activities or Masters degree with 4 years of experience in Project Management related activities. Project Management Professional (PMP) Certification preferred. Education preference: project management business administration management.

Candidates should also include any certifications they have which may include but are not necessarily limited to Certified Product Management Certified Scrum Master (CSM) Advanced Certified Scrum Master (A-CSM) PMI Agile Certified Practitioner and/or Certified Scrum Professional (CSP).

Additional Qualifications:

• Project Management experience supporting the surgical practice and/or Epic Electronic Environment EHR
• Previous experience managing projects across multiple sites and multiple disciplines
• Knowledge of Epic EHR and ERIS/Informatics/Clinical Systems Education Support Teams
• Knowledge of Mayo Clinic Project Management Life Cycle and Governance (including the Clarity System)
• Experience in supporting the Surgical Practice in workflow optimization and EHR change request approval process and implementations
• Experience in managing large teams of direct/indirect staff team development team building coaching and consulting
• Excellent verbal and written communication skills high level of emotional intelligence self-motivated commitment and strategic insight and highly organized
• Requires skill in effective decision making and consensus
• Reliable and collaborative team player