Community Manager
Community Manager
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Salary Not Disclosed
1 Vacancy
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
The Community Managers main duty is to create and manage programming at an office property to enhance the experience for tenants and visitors in order to create a sense of community on the property and virtually. The ideal candidate has a hospitable and creative personality reinforced with an exceptional business acumen and tech-savviness. This position will not only plan meetings and professional conferences but also exciting social and networking events. Additionally this position may manage the admin portal of the property app manage property social media accounts and create internal marketing collateral.
Another goal for this position is to provide exemplary concierge services for tenants and building management by serving as an informational resource for the property arranging events meetings services gifts and reservations. The Community Manager is also responsible for accurate reports detailing client requests and billing of services to the tenants and client.
JOB DUTIES
Coordinate regular programming including but not limited to themed events lunch and learns conveniences entertainment philanthropy and brand activations for the building and individual companies
Manage property amenity spaces including tenant lounge conference center outdoor space and other common areas
Plan and maintain the property programming budget
Partner with fitness providers for health and wellness programming
Create marketing collateral for property programming and events using property specific branding
Partner with onsite and local retailers and dining establishments to highlight promotions
Assist the property management and leasing teams in tours welcome collateral and events for new tenants
Maintain the admin portal of property app including conference center reservations building events and local area information and partnerships
Manage the property social media pages
Write and design eblasts and monthly newsletter to tenants who have opted into the service regarding events occurring in the building and around the local area
Act as a building ambassador including maintaining a welcoming presence in public spaces during high traffic times and during events
Respond to in-person phone and email requests from tenants providing guidance and information to tenants in a timely manner
Knowledgeable of local and trending events attractions restaurants hotels tours and transportation options in the surrounding area helping to coordinate reservations and tickets
Negotiate contracts with area vendors for best prices and services
Provide detailed reporting of events conference center bookings social media engagement and building app usage to the client
Provide timely and accurate reporting to the finance department to ensure accurate billing of services to clients
Other concierge-related requests as needed
SKILLS AND APTITUDES
Experienced in marketing and event planning
Independent thinking and self-starter
Ability to host and engage tenants and visitors to participate in events and programming
Possesses foresight to organize event logistics up to 1000 attendees
Eye for clean concise marketing collateral
Superior knowledge of local area cultural dining and entertainment venues and ability to match client and tenant desires to the appropriate venue
Able to multi-task in a fast-paced environment accommodating and communicating to a broad range of clientele with varied needs
Able to think quickly and efficiently when confronted with a client or tenant request
Motivated self-starter who is able to work with minimal supervision
Creative problem solver
Great time management
Proactive approachable and solution-focused
Professional demeanor and appearance
Strong planning and organizational skills
Excellent interpersonal and communication skills
Commitment to company values
Knowledgeable on Microsoft Office iOS functions marketing or graphic design software and digital technology
EDUCATION AND EXPERIENCE
Bachelors Degree or equivalent work experience
At least three years experience in marketing and event planning including VIP guest service
Previous concierge or VIP retail experience highly-preferred
Estimated total compensation for this position:
82..00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicants education experience skills abilities geographic location internal equity and alignment with market data .
Location:
On-site Seattle WAIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Required Experience:
IC
Employment Type
Full-Time
