Commercial Insurance CSR
Commercial Insurance CSR
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Job Summary
We are seeking a detail-oriented and customer-focused Commercial Insurance Customer Service Representative (CSR) to join our team. The ideal candidate will assist clients with insurance inquiries policies and claims in a professional and efficient manner.
Responsibilities
- Provide exceptional customer service by responding to client inquiries and concerns regarding commercial insurance policies.
- Assist clients with policy changes renewals and premium payments.
- Maintain accurate and up-to-date client records and policy information.
- Collaborate with the sales team to support new business development and cross-selling opportunities.
- Handle insurance claims by guiding clients through the process and liaising with insurance adjusters as needed.
- Act as a liaison between clients and insurance carriers to ensure smooth communication and resolution of issues.
- Stay knowledgeable about industry trends regulations and policy coverage to provide accurate information to clients.
Qualifications/Requirements
- At least 2 years of relevant insurance industry experience.
- In-depth knowledge of commercial insurance products policies and procedures.
- Excellent communication interpersonal and problem-solving skills.
- Proficiency in insurance agency management systems and MS Office applications.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- Holds an active P&C (Property and Casualty) insurance license.
Compensation Package
- Compensation: Between $50K-$65K (based on experience).
- Competitive benefits package paid time off professional development opportunities etc.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Employment Type
Full-Time
