Customer Service Assistant
Customer Service Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
What youll bring to the team
Are you looking for a weekend seasonal job thats full of FUN
Who wouldnt want to work in the ultimate indoor playground what can only be described as a giant box of LEGO!
Working here feels pretty unique and our Customer Service Assistants are a vital ingredient in the guest experience. Thats why were looking for people who strive for the best are guest focused and radiate passion and enthusiasm.
Youll have the chance to get involved in a variety of areas including:
- Admissions processing tickets handling guest queries and upselling extras to enhance their day.
- Retail serving customers replenishing stock engaging with guests and promoting LEGO products.
- Coffee Shop taking orders serving food and beverages restocking and upselling in a fast-paced environment.
- Guest Experience bringing the magic to life in costume operating rides and delivering unforgettable guest interaction.
This is a seasonal fixed-term position. Shifts will include weekend work with the opportunity to flex up during school holidays. A minimum of 5 guaranteed hours per week is offered and all seasonal roles are on a flexible basis as availability of work may vary.
If youre friendly energetic and ready to help families have an unforgettable day wed love to hear from you!
Qualifications & Experience
- Experience working in a customer facing environment
- Friendly and hardworking with a can do demeanour
- Excellent communicator who loves to get along with people of all ages
- Fun dynamic and friendly personality
- Excellent communication listening and motivational skills
Benefits
- Monthly Bonus based on guest satisfaction
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you your family and friends every year
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance because of a disability or medical condition please contact us by email at and one of the team will get back to you as soon as possible.
Pay Range
Employment Type
Part-Time
