drjobs Collections Specialist

Collections Specialist

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1 Vacancy
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Job Location drjobs

Grand Rapids, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Shift 1 (United States of America)

Job Description Summary
The Collections Specialist position is responsible for minimizing financial risk by assessing creditworthiness investigating overdue accounts and negotiating payment terms. This role involves managing accounts receivable activities including invoice management payment processing and dispute resolution. The position requires strong organizational skills attention to detail and the ability to work independently while managing routine tasks and resolving common issues.

Work Youll Do:

  • Generate invoices and credit memos verify details and track their status.
  • Communicate with customers regarding payments and maintain accurate payment records.
  • Post customer payments manage bank deposits and follow up on overdue accounts.
  • Prepare aging reports and monthly reports to monitor accounts receivable status.
  • Collaborate with internal teams and liaise with customers to resolve disputes.
  • Perform account reconciliations supporting bad debt reserve calculations and assisting with month-end close activities.
  • Complete ad-hoc duties as needed to support department operations.

Team:
This role will collaborate with Accounts Receivable Credit and Finance teams to ensure efficient collections processes and customer account management.

Basic Qualifications:

  • High school diploma required
  • Proven experience in accounts receivable collections or related financial roles
  • Strong organizational and communication skills
  • Attention to detail and comprehension of financial processes
  • Ability to work independently and manage a high volume of routine work
  • Proficiency in Microsoft Office and accounting software such as SAP QAD or similar tools

Preferred Qualifications:

  • Bachelors degree in finance accounting or related field preferred
  • Familiarity with credit risk assessment and dispute resolution procedures
  • Experience with ERP systems CRM platforms or specialized collections software
  • Strong problem-solving skills and the ability to handle complex customer issues

Who we are:

Coperion is an industry leader in compounding and extrusion feeding and weighing bulk material handling and service bringing a wealth of know-how and experience to the market. Customers benefit from Coperions divisions of Polymer Equipment & Systems and Service that are optimally networked on a global basis to offer ultimate support in the design manufacturing and implementation of ideal systems. Staffed by engineers chemists technicians and a variety of industry experts these Divisions form a powerhouse of process solutions for their is an Operating Company of Hillenbrand.


Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large attractive end markets including durable plastics food and recycling. Guided by our Purpose Shape What Matters For Tomorrow we pursue excellence collaboration and innovation to consistently shape solutions that best serve our associates customers communities and other stakeholders. To learn more visit: .

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individuals age race color sex religion national origin disability sexual orientation gender identity/expression or veteran status. Additionally Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us at . In your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand everyone is welcome to apply and Shape What Matters for Tomorrow.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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