Technical Services Representative
Technical Services Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Communicate competitive information new products and selling issues to Sales Force.
- Communicate extended product knowledge in General Industrial markets and technologies.
- Manage product test runs at designated customer facilities.
- Assist sales reps in calling on prospective customers/target accounts; provide technical support for product demos as directed.
- Maintain contact with laboratory on current technical issues.
- Assist with equipment installations and various line or equipment modifications/adjustments.
- Conduct technical training seminars at customers facilities.
- Evaluate product complaints and decide best way to resolve problem.
- Assist customers in preparing paint specifications to meet product applications.
- Troubleshoot on-line technical problems such as correcting batches and formulation of products.
- Advise customers of product line changes and improvements.
- Assist customers with product inventory control/re-ordering.
- Train customers on product knowledge and application methods.
- Assist sales reps by preparing samples panels etc. for presentations.
- Operate all material handling color matching tinting mixing and lab testing equipment as required and in a safe manner.
Qualifications
FORMAL EDUCATION:
Required:
- High school education or equivalent is required.
Preferred:
- Prefer a bachelors degree in a business-related field.
KNOWLEDGE & EXPERIENCE:
- Strong communication and interpersonal skills and the ability to work with all levels of internal and external contacts.
- Ability to interface effectively with sales technical and manufacturing management required.
- Training and utilization of project management techniques value selling and six sigma tools required.
Preferred:
- Technical experience within the paints and coatings industry.
- General Industrial experience and/or knowledge.
Required Experience:
Unclear Seniority
Employment Type
Full Time
