ESSENTIAL RESPONSIBILITIES
UNDERSTANDS THE CUSTOMER AND MARKET
- Focuses on value the Customer needs
- Build strong mutually beneficial enduring Customer relationships
- Understands and communicates Customer needs and business strategy/initiatives to ensure continued leadership in delivering creative solutions
- Support our customers drive/need for project execution operational efficiency and effectiveness
- Support our customers needs from the day-to-day support required from our customer service inside sales field service technicians and manufacturers support teams
- Maintains a high degree of industry knowledge and awareness including: trends technology advancement significant accomplishments by others in the business state of the competition and significant events related to the Companys business and the customer businesses.
- Identifies establishes and maintains business relationships with customers final decision makers and managers who influence the selection of solutions.
- Maintains a thorough understanding of the customers business including products and processes markets served key customers industry dynamics that effect the customers business and events that influence the customers profits and therefore their accessible spend and drivers for that spend.
- Identifies the customers Critical Success Factors (CSF) Key Performance Indicators (KPI) and key initiatives to support development of account plans sales strategies and project justifications.
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts please submit your request to
Required Experience:
Manager