Receptionist
Receptionist
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Job Description
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Position Description
Bring Your Passion.
Appalachian Community Services (ACS) an ncgCARE partner is seeking a friendly organized and service-oriented Receptionist to be the first point of contact for our clients and visitors. In this essential role youll help create a welcoming environment while supporting the daily operations of our clinical teams.
As the face of our front office youll have the opportunity to make a meaningful impact on the client experience by ensuring every interaction is handled with care and professionalism. Youll assist clients with service inquiries manage appointment schedules and support smooth communication across our teams.
Each day youll take on a variety of administrative responsibilitiesfrom answering and directing calls with efficiency and warmth to managing clinician calendars and collecting service fees. Youll help prepare records for daily appointments and maintain compliance with HIPAA Medicaid Medicare and agency policies.
This is more than a front desk roleits a chance to be part of a purpose-driven team working to support individuals and families in our community. Your attention to detail ability to multitask and customer-first attitude will be key in helping our operations run smoothly and our clients feel truly supported.
Build Your Purpose.
Position Description:
As an Receptionist you will:
- Answers phone calls transfers to the appropriate parties is courteous to the public collects fees for services assists consumers with questions regarding services available etc.
- Manages clinician calendars schedules appointments and prepares records for the daily appointments.
- Ensures strict compliance with all professional standards Medicaid and Medicare regulations filing documentation completion agency policies and procedures and HIPAA.
Position Qualifications
Minimum Requirements
- Eligible candidates must possess a high school diploma and at least one year of of administrative experience.
Grow with Us.
Come be part of an inclusive culture that values excellence innovation and discovery. As an organization we have exciting opportunities to be forward-thinking leaders in our field. We want talented individuals to join us examine our current operations and create innovative solutions that will revolutionize and enhance the way we approach our work.
Beyond the engaging work youll also benefit from ncgCAREs competitive benefits package to support you and your loved ones provide work/life balance and invest in your future. The list below is for informational purposes only.
- Consumer-driven health plan coverage provided by Anthem
- Wellness: When you enroll in a medical plan you get complete care support on your time through Sydney app (Anthem) with exclusive access to 24/7 access to licensed doctors therapists and psychiatrists.
- Health Savings Account (HSA) or Flex Spending Account (FSA)
- Two dental plan options available through Delta Dental so you can choose the level of coverage that fits your needs and budget.
- Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
- An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
- Generous paid time off
- 401k or Roth IRA Retirement Programs administered by Empower
- Financial planning and education services at no cost to you
- Voluntary supplemental benefits (Accident Critical Illness Short-Term Disability)
- Educational Assistance (your position date of hire and years of service determine your eligibility)
- Licensure Residency Program for Full-time Clinical Staff
- Advancement and Career Development Opportunities
ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.
Equal opportunity employer: ncgCARE and each of its affiliated partners are equal opportunity employers. We consider all qualified candidates without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or other protected characteristic.
We believe its important to create an inclusive workplace for everyone so please reach out if you need an accommodation in the application or interview process as our goal is to create an environment where you are able to fully participate. You can contact us at
ncgCARE participates in the E-Verify program. Therefore any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) of your authorization to work in the United States.
ncgCARE and all partner affiliates maintain a drug-free workplace.
Employment Type
Full-Time
