Page (Tansley Woods) - On-Site
Page (Tansley Woods) - On-Site
Posted on :
06-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-06-2025
Job Description
Title:Page
Department:Customer Experience
Reports to:Manager North Branches
Classification:Part Time
Hours per Week:8-16 hours
Salary Range:Minimum Wage
Posted:June 3 2025
Closes:June 17 2025 at 5:00 PM EST
**This job posting is for an existing vacancy
About the Library
Everyone at Burlington Public Library no matter what your role works together for the betterment of the people the community and the organization we serve.
We bring our best selves to work delight in helping others and have an abiding passion for service excellence. Each of us excels in the personal qualities and skills that are essential to our work and the BPL Team.
Qualifications:
Education: Completion of Grade 8
Overall Purpose:
As a member of the Customer Experience team reporting to the manager and working under the direction of the Branch Operations Lead this position models BPLs values in all interactions provides timely access to library materials through sorting shelving and maintaining library shelves and spaces.
Key Accountabilities:
Internal:
Budget: Not Applicable.
Direct and Indirect Reports: Not Applicable.
Key Competencies: Knowledge Skills and Abilities
Behavioural:
Working Hours
As an employer we have high expectations of the people we hire and we are genuinely invested in the well-being development and work success of all employees.
Burlington Public Library is an equal opportunity employer. We are committed to creating a respectful inclusive and diverse workplace where everyone feels valued and supported. If you require an accommodation for the recruitment/interview process please let us know and we will work with you to meet your needs.
For more information about working at BPL please visit you require an accommodation for the recruitment/interview process please let us know and we will work with you to meet your needs. Please contact Human Resources at emailprotected
If you have a disability that makes it difficult to apply using the online form please call us at Ext. 1105.
We thank all applicants in advance and advise that we will contact only those selected for an interview.
Personal information on your resume is collected under the authority of the Public Libraries Act R.S.O. 1990 and will be used to determine eligibility for employment.
Department:Customer Experience
Reports to:Manager North Branches
Classification:Part Time
Hours per Week:8-16 hours
Salary Range:Minimum Wage
Posted:June 3 2025
Closes:June 17 2025 at 5:00 PM EST
**This job posting is for an existing vacancy
About the Library
Everyone at Burlington Public Library no matter what your role works together for the betterment of the people the community and the organization we serve.
We bring our best selves to work delight in helping others and have an abiding passion for service excellence. Each of us excels in the personal qualities and skills that are essential to our work and the BPL Team.
Qualifications:
Education: Completion of Grade 8
Overall Purpose:
As a member of the Customer Experience team reporting to the manager and working under the direction of the Branch Operations Lead this position models BPLs values in all interactions provides timely access to library materials through sorting shelving and maintaining library shelves and spaces.
Key Accountabilities:
- Sort and shelve library materials.
- Maintain library shelves by shelf reading and shifting items.
- Maintain library spaces by clearing cleaning and straightening.
- Search and scanning for material from assigned lists.
- Provide directional customer service and referral to other library staff.
- Perform materials handling tasks including checking in material as directed.
- Additional duties including photocopying of materials labeling packing and unpacking boxes cleaning and inspecting library materials and equipment.
- Perform additional position-related accountabilities assigned by management.
Internal:
- Staff at the Library; Branch Operations Leads Customer Experience Managers Pages Customer & Programming Associates Librarians Programmers Clerks.
- Customers
Budget: Not Applicable.
Direct and Indirect Reports: Not Applicable.
Key Competencies: Knowledge Skills and Abilities
Behavioural:
- Model BPLs values during all interactions and communications
- Communicate in a professional manner which is consistent and aligned with BPLs Voice document
- Customer-first orientation and centricity
- Collaborative and solution-focused approach to problem solving and teamwork
- Participate in continuous learning and creativity
- Understand and appreciate celebrate diversity and inclusion in BPLs collections and services
- Demonstrates resiliency and adaptability in resolving issues and switching tasks
- Demonstrates good judgment accuracy and has attention to detail
- Understands accountability
- Knowledge of BPLs vision mission values and strategic plan.
- Knowledge of policies processes procedures and systems within BPL
- Knowledge of library Customer Experience Philosophy and Customer Experience Standards
- Most work is completed in public library spaces while customers are present with little exposure to noise dirt or external elements.
- Physical work such as moving changing and setting up for programs for community spaces; shelving shifting packing and unpacking boxes.
- There is minimal computer use and contact by email and MS Teams.
Working Hours
- BPL is a 7 days per week service and schedules include regular evenings and weekends.
- Normal physical activity such as periodic standing walking sitting and the use of basic motor skills.
- Some continuous physical exertion required such as moving changing and setting up for programs or community spaces; shelving shifting packing and unpacking boxes.
- Ability to move materials and supplies (up to 50lbs)
- Ability to stand for extended periods of time
- Ability to bend and stretch to reach high and lowshelves
- Maintain a positive professional and diplomatic demeanor at all times
- Moderate focus while sorting shelving and maintaining collections.
As an employer we have high expectations of the people we hire and we are genuinely invested in the well-being development and work success of all employees.
Burlington Public Library is an equal opportunity employer. We are committed to creating a respectful inclusive and diverse workplace where everyone feels valued and supported. If you require an accommodation for the recruitment/interview process please let us know and we will work with you to meet your needs.
For more information about working at BPL please visit you require an accommodation for the recruitment/interview process please let us know and we will work with you to meet your needs. Please contact Human Resources at emailprotected
If you have a disability that makes it difficult to apply using the online form please call us at Ext. 1105.
We thank all applicants in advance and advise that we will contact only those selected for an interview.
Personal information on your resume is collected under the authority of the Public Libraries Act R.S.O. 1990 and will be used to determine eligibility for employment.
Employment Type
Part-Time
Key Skills
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