Sr Billing Manager
Sr Billing Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Pavion Connects and Protects by providing innovative fire security and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise healthcare education government data center and retail industries.
As a global leader Pavion specializes in the design installation service and maintenance of cutting-edge fire alarm systems critical communications video surveillance access control and advanced AV technologies. Our mission is to bring clarity and transformation to safety security and communication through integral technology and radical service.
With a commitment to safety reliability and operational excellence Pavion ensures scalable future-ready solutions tailored to meet and exceed our clients needs. Learn more at
Pavion and our family of companies are seeking a talented and motivated Sr Billing Manager to join our shared services team.
We are seeking a highly organized and experienced Senior Billing Manager to oversee and optimize the billing operations of our fire security and integration systems business. This role is critical in ensuring accurate and timely billing for installation projects service contracts and recurring monitoring fees. The ideal candidate will bring a strong understanding of project-based billing customer contracts and industry-specific compliance requirements.
Primary Responsibilities:
- Oversee the end-to-end billing process ensuring accuracy timeliness and compliance with internal policies and external regulations.
- Manage coach and develop a billing team including assigning tasks setting performance goals and providing ongoing feedback.
- Partner with sales customer success legal and finance to resolve billing discrepancies and support customer satisfaction.
- Ensure compliance with GAAP and any other applicable revenue recognition standards.
- Review and understand complex customer contracts and billing arrangements to ensure proper invoicing terms.
- Monitor and report on key billing metrics (e.g. billing cycle time error rates aging reports).
- Identify opportunities for process improvement and lead automation initiatives to scale operations efficiently.
- Coordinate with IT and finance systems teams to enhance billing systems (e.g. MicroSoft Business Central NetSuite Salesforce Zuora etc.).
- Support audits (internal and external) with billing and revenue-related documentation.
- Ensure billing processes align with organizational goals and SOX compliance where applicable.
Basic Qualifications:
- Bachelors degree in Accounting Finance or related field
- 5 years of progressive billing or revenue operations experience with at least 2 years in a managerial or leadership role.
- Strong understanding of billing systems and ERP platforms (Microsoft Business Central NetSuite SAP Oracle etc.).
- Familiarity with SaaS billing AIA billing or subscription billing preferred.
- Excellent leadership organizational and communication skills.
- High attention to detail with the ability to analyze and resolve complex billing issues.
- Strong project management skills and ability to drive change in a fast-paced environment.
Preferred Qualifications:
- Experience in a high-growth or technology company.
- Working knowledge of ASC 606 and revenue recognition principles.
- Experience leading system implementations or upgrades.
Disclaimer:This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.
Required Experience:
Manager
Employment Type
Full-Time
