IT Coordinator
IT Coordinator
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Job Description
Job Description
IT Coordinator
Location: Staines Office Based
Salary:
Deerfoot Recruitment is assisting a dynamic and forward-thinking organisation in the creative technology sector to recruit an IT Coordinator for their growing operations team. This permanent role offers the opportunity to work in a fast-paced collaborative environment.
As the IT Coordinator you will play a vital role in managing IT hardware software licences procurement and support processes. Acting as the first point of contact for all IT-related queries you will provide technical support both in person and remotely ensuring colleagues have the tools they need to succeed. You will also oversee the IT Helpdesk system coordinate equipment distribution across global offices and help manage supplier invoicing and asset records.
Key Responsibilities:
- Provide day-to-day support via phone email and face-to-face interactions
- Maintain accurate IT asset and software licence records
- Build configure and troubleshoot laptops mobile devices and peripherals
- Monitor and resolve tickets in the IT Helpdesk system in line with SLAs
- Liaise with suppliers and manage IT procurement requests
- Support the finance team with invoice processing and approvals
- Contribute to IT knowledgebase documentation
Desired Skills & Experience:
- Strong knowledge of IT hardware (Windows/Mac) mobile devices and peripheral equipment
- Experience in asset and licence management
- Good understanding of Microsoft 365 and Entra (desirable)
- Excellent communication and customer service skills
- Detail-oriented with the ability to manage multiple priorities
- Passion for technology and a willingness to learn
This is a fantastic opportunity for someone who enjoys problem-solving values structure and organisation and is keen to work in a creative people-first business.
Required Experience:
IC
Employment Type
Full-Time
