OT Clinic Client Scheduler
OT Clinic Client Scheduler
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$ 20 - 25
1 Vacancy
Job Description
Schedules high volume client appointments according to availability of space availability of medical personnel provider availability equipment needs etc. Maintains daily weekly and monthly client appointments. Communicates schedules to students faculty staff or other medical facilities as appropriate. Provides a high level of customer service for all clients.
Receives and screens client telephone calls or visits. Takes messages and provides information to clients or customers. Registers client according to established protocol. Confirms clients identification and demographic information. Maintains client accounts and refers to business office as necessary.
Reviews schedule on a regular basis and communicates any changes such as no shows time constraints conflicts and other scheduling difficulties to appropriate personnel.
Provides benefit and eligibility details to the patient and collects payment.
Prepares and distributes monthly scheduling reports to internal clients and management as assigned. Maintains electronic files databases and records used to prepare master scheduling template documents. Prepares reports and correspondence as needed.
Performs clerical duties such as data entry filing faxing photocopying distributing mail and/or performs other incidental department tasks as assigned. Covers other areas as needed.
Ensures patients right to privacy safety and confidentiality are maintained in accordance with HIPAA regulations.
Maintains a safe environment in accordance with compliance standards policies and safety regulations. Ensures compliance with established infection control policies.
Preferred Experience: 2 years
The hourly rate range for this position is $20.47 - $25.00. When extending an offer of employment the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer equity federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.
USC has excellent benefits including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains buses & free tram pick up services; discounts to football basketball & other campus events. To view more information please visit: client appointments according to availability of space availability of medical personnel provider availability equipment needs etc. Maintains daily weekly and monthly client appointments. Communicates schedules to students faculty staff or other medical facilities as appropriate. Receives and screens client telephone calls and/or visits. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law. If you are a current USC employee please apply to thisUSC job posting in Workday by copying and pasting this link into your browser:
Employment Type
Full-Time
Key Skills
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