Service Chief, Adult Service Line - Towson, MD

Under the general direction of a medical director the service chief manages the admissions and medical treatment of patients on assigned inpatient/day hospital unit(s). In collaboration with medical director to ensure uniformity across units in a service line the service chief establishes the treatment philosophy and goals of unit. This individual provides direct clinical care to a caseload of patients and ensures quality of patient care through involvement in appropriate quality assurance activities on the unit. This individual also provides direct supervision and mentors staff assigned to the inpatient unit or the day hospital. The service chief ensures unit compliance with the requirements of licensing regulatory and accreditation bodies. In partnership with unit manager the service chief is the medical leader on the unit who actively participates in the milieu and builds a collaborative multidisciplinary team.

What can you expect

Clinical Skills:

• Lead the development and coordination of individualized multidisciplinary treatment plans for patients.
• Conduct comprehensive diagnostic assessments make informed treatment and medication management decisions and adjust plans based on patient progress.
• Provide expert consultation to medical staff and ensure effective management of complex patient care concerns.
• Assess patient readiness for discharge recommend appropriate aftercare and ensure quality assurance in treatment delivery.

Quality of Care:

• Oversee the quality of care and patient safety on the unit ensuring efficient operations and optimal outcomes.
• Lead quality improvement efforts identifying areas for enhancement and engaging staff in continuous care improvements.
• Take ownership of resolving patient issues ensuring timely and effective solutions to improve patient care.
• Supervise providers and collaborate with leadership to ensure high-quality care and resolve any quality concerns.

Communication & Collaboration:

• Foster a collaborative and communicative environment by working closely with the multidisciplinary team to ensure continuous and reliable care delivery.
• Lead the unit in creating a positive and supportive work environment encouraging high levels of collaboration engagement and teamwork.
• Communicate with patients clients and families in a therapeutic and respectful manner ensuring understanding at their level and promoting effective care.
• Collaborate with the Medical Director and other Service Chiefs to coordinate and standardize care across service lines ensuring consistency and best practices.

Professionalism:

• Demonstrate empathy and respect in all dealings with both team members and patients fostering a positive and supportive environment.
• Ensure timely responsiveness to team and patient needs through diligent attention to emails active participation in meetings and addressing inquiries promptly from Sheppard Pratt staff and external collaborators.
• Promote a culture of professionalism within the unit by setting clear expectations modeling appropriate behavior and encouraging ongoing development and improvement.
• Establish and uphold professionalism standards for the unit providing constructive feedback to providers to ensure alignment with Sheppard Pratts core values and mission.

Compliance:

• Ensure patient care meets all compliance standards by regularly reviewing policies and guidelines to maintain the highest levels of safety quality and regulatory adherence in all aspects of care on the unit.
• Ensure the team consistently completes documentation on time and in accordance with hospital standards maintaining accuracy and compliance for legal medical and operational purposes.
• Monitor and enforce training compliance ensuring all team members complete required certifications courses and professional development activities within established timelines to meet hospital and regulatory standards.

Leadership:

• Lead evidence-based practices and continuous learning to ensure high standards of person- and family-centered care while fostering team improvement and engagement.
• Manage and appraise clinical staff including psychiatrists psychologists nurse practitioners and residents providing performance feedback and discipline as needed.
• Participate in interviews and performance evaluations providing input on Sheppard Pratt and P.A. applicants and the Unit Managers performance.
• Provide educational training to residents and fellows supervise direct patient care and support staffing needs morale and safety to maintain a positive work environment.

Unit/Program Management:

• Collaborate with the Medical Director and Unit Manager to plan and implement service/program treatment goals and staffing models aligned with Sheppard Pratts mission and strategic plan.
• Assist in targeted marketing and outreach activities supporting the unit and broader organizations growth.
• Ensure compliance with licensing regulatory and accreditation requirements maintaining high standards and aligning with industry regulations.
• Optimize bed capacity and work collaboratively with the Unit Manager to support budgetary goals timely patient care and meet quality standards.

What youll get from us

At Sheppard Pratt you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• An opportunity to provide quality mental health care services in a physician-led organization
• A commitment to professional development including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical dental and vision benefits
• 403b retirement match
• Generous paid-time-off and flexible scheduling
• Complimentary Employee Assistance Program (EAP)
• Opportunities for student loan forgiveness
• Grand rounds CME opportunities and on-site lectures
• An opportunity work with trainees including medical students residents and fellows

The pay range for this position is $265000 minimum to $325000 maximum. Pay for this position is determined on a number of factors including but not limited to board certifications and years and level of related experience.

What we need from you:

• Three years of experience is preferred including completion of a training program and practical experience in an acute psychiatric setting.
• Completion of a residency training program with an additional child psychiatry fellowship for those working with children and adolescents.
• Possess an active medical license in the state of Maryland.
• Board Certification in Psychiatry is required with additional certification in Child Psychiatry for those working with children and adolescents.
• Possession of a Maryland Controlled Substances Registration and a valid DEA Certificate.
• Experience leading care teams in an acute behavioral care setting.
• Cooperate with the team to ensure continuous reliable care fostering a positive and supportive work environment.
• Communicate therapeutically and respectfully with patients families and colleagues adjusting to individual levels of understanding.
• Support education and standardization opportunities to enhance care delivery.
• Proficient in using EMR systems for documenting patient encounters treatment plans and prescriptions. Skilled in managing patient data ensuring HIPAA compliance and improving workflow efficiency in a psychiatric setting.
• High level of adaptability to meet multiple demands for the individuals time and energy and produces a high level of stress and mental fatigue.
• Demonstrate strong relationship-building skills and a problem solving/solutions-oriented approach.

Working Conditions: Note: Reasonable accommodations may be made to enable a qualified individual with a disability(s) to perform the essential functions of this position.

• Work requires frequent walking and standing. Requires bending stooping reaching and lifting up to 20 pounds.
• Requires frequent use of a computer.
• Works in a patient care environment where there are some exposures to communicable diseases and blood-borne pathogens.
• Work requires exposure to the risk of physical injury by assaultive patients.
• Position involves physical preparedness to effectively implement therapeutic interventions.
• Generally work occurs in an office environment with normal temperatures and office working conditions and on an inpatient or day hospital unit.

About Sheppard Pratt:

As the nations largest private non-profit provider of mental health substance use special education developmental disability and social services we employ more than 95 doctors who all share a passion for providing the best care to those we serve. Consistently ranked as one of the top ten psychiatric hospitals by U.S. News & World Report we offer a generous compensation package and comprehensive benefits. EOE and smoke-free campus.

Required Experience:

Chief