The Store Fulfillment Associate is responsible for processing customer orders in a timely and accurate manner. The Store Fulfillment Associate plays a key role in executing our Relentless Customer Care policy with our online and in-store Yes! We Have It! customers. The Store Fulfillment Associate position is non-exempt.
Pick orders by locating merchandise within the store in a timely manner
Pack items in accordance with published standards and deadlines
Ship customer orders in a timely manner by prioritizing orders based on requested delivery option
Responsible for operational duties including but not limited to monitoring and requesting supplies maintaining accurate records and maintaining/cleaning the store fulfillment area
Ability to work at a fast pace collaborate and perform duties as requested by management
Position Contribution Level :
Minimum Education & Experience:
- High School Diploma or GED equivalent
- Reads and speaks fluent English
- Ability to read and adhere to all policy and procedure manuals
Physical Requirements:
- Capable of lifting up to 50 lbs. at floor level or team lift when appropriate or needed
- Ability to push/pull receiving equipment weighing up to 500 lbs.
- Capable of operating a computer and other electronic equipment
- Ability to stand for long periods of time
- Able to repeatedly use hand equipment to process merchandise (sensor remover tape gun etc.)
- Capable of twisting bending and stooping
- Ability to work at a safe and steady pace by using all safety equipment as directed
Supervisor :
- Store Fulfillment Lead HR/Ops Manager or Store Manager
Required Experience:
IC