Support Worker, Complex Mental Health - Melbourne CBD

• Promote participant independence with a trusted mental health and disability service provider
• Outreach support/community access - dual diagnosis & challenging behaviours
• SCHADS Level 3. $37.35-$40.05p/h plus shift loadings and salary packaging benefits.

About You
Are you passionate and motivated to improve the lives of those living with mental disorders Can you resolve conflict & deal with practical issues to support others and achieve outcomes
Additional attributes we are looking for include:

• Previous experience and understanding in supporting individuals with mental health needs especially in managing challenging behaviours.
• Demonstrates patience emotional resilience effective listening skills and adaptable communication techniques.
• Strong ability to advocate for others and develop sustainable support networks.
• Capable of making a positive impact both independently and as part of a team to achieve common goals.
• Resilient with the ability to adapt to challenges and remain focused under pressure
• Proficient in using IT systems on both computer and mobile platforms.

It is a requirement of this position to meet all compliance requirements concerning NDIS Work Screening Working With Childrens Check work rights and possess a current & valid drivers licence.

About the Role
We assist & support individuals (consumers) in their own homes and community to develop skills and abilities to gain independence to complete day to day tasks. Our goal is to enable rather than do to promote independence development and confidence of the individuals. Our success will enable them to have the voice and choice to thrive in their local communities.
We are currently hiring for part time positions (16-32 hours per week) supporting a client with 24/7 support within the Melbourne CBD. Shift times are 7am-3pm 3pm-11pm and 11pm-7am.

The role entails:

• Provide 1:1 or 2:1 support for consumers in residential SIL and community settings
• Meet the consumers needs according to established behavioural support plans
• Developing professional relationships with consumers their care team and others in the community
• Providing accurate and timely case notes so that others can provide a consistent experience for consumers
• Provide support to assist consumers to work towards their individual goals

We take appropriate actions to ensure that our staff and the people we support are as safe as possible. You will be expected to adhere to all OHS standards requirements and processes including (but not limited to) wearing appropriate PPE and regular hygiene and cleanliness practices.

What we can offer you
ermha365 is non-profit organisation that is part of The Disability Trust Group with a growth agenda across Australia. As an employee you will be offered:

• Support as needed utilising our 24/7 Employee Assistance Program
• Industry-leading induction and on the job training provide with access to free continuous online learning modules at your own pace
• Flexibility in working hours to suit work life balance
• Financial benefits including salary packaging to reduce your taxable income novated leasing and discounts with a variety of Australian retailers
• A supportive team environment that is engaging and inspiring
• Access to Fitness Passport making it easier to stay active and healthy as we care about your health and wellbeing

About ermha365
This job isnt for everyone. At ermha365 we work with clients with some of the most complex mental health and disability support needs in Victoria. Were a lifeline for people who often feel like a square peg in a round hole - those who experience stigma and discrimination and are ostracised or excluded from the simple things that most of us take for granted. In many cases we have become the provider of last resort although we see ourselves as the provider of first choice. We believe in the potential of everyone. We never give up and we never give in.
ermha365 is committed to the safety participation and empowerment of all children. Further information at and Inclusion
We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities people with a lived experience of mental health and disability and people who identify as LGBTIQA to apply. Even if you only meet some of the criteria wed love to hear from you. If we can assist you with any reasonable adjustments in order to submit your application for this role please contact the Talent Acquisition team via email at noting your preferred method of communication and contact details and a member of the team will be in touch.