Global Head of Talent Acquisition

At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 22K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.

Global Head of Talent Acquisition

Why We Have This Role

Be the architect of Qualtrics global talent strategy and shape the future of our workforce. We are seeking for a Global Talent Acquisition Leader to design and deliver a bold innovative recruitment strategy that will attract the worlds best talent and fuel our growth. In this role youll lead and inspire a high-performing global team of approximately 40 dedicated recruiting professionals while partnering with senior leaders to ensure we have the right talent in the right roles at the right time.

Our people are at the heart of everything we do. In this role you wont just fill positions - youll help shape the workforce that drives our innovation growth and success on a global scale. If you are a visionary talent acquisition leader ready to make a significant impact and lead with purpose we want to meet you. This role is pivotal to our growth and success as we continue to expand our footprint in the market. As the ideal candidate you embody our core values are passionate about attracting diverse and high-quality talent exemplify what it looks like to be a caring people leader and developer of talent are an expert collaborator cross-functionally and trusted strategic advisor on all things recruiting to stakeholders globally across the business and thrive in a fast-paced ever-changing dynamic environment. This role reports directly to the Chief People Officer.

How Youll Find Success

• Youll inspire and empower your team to reach ambitious goals while cultivating a shared vision of excellence
• Youll build strong partnerships with senior leaders earning trust as a strategic advisor and problem solver.
• Youll innovate - continually refining our approach to talent acquisition to stay ahead in a competitive global market.
• Youll champion a world-class candidate experience that reflects our values and attracts top talent.
• Youll use data to drive informed and smarter decisions measure impact and showcase the value of talent acquisition to the broader business.

How Youll Grow

As a Global Talent Acquisition Leader you will have the unique opportunity to influence the future of our workforce. You will develop and lead a high-performing global team while championing early career talent programs that promote opportunity. Additionally you will gain valuable insights into the ever-evolving landscape of global recruitment practices enabling you to further your professional growth within a supportive and dynamic organization.

Things Youll Do

• Create and execute a forward thinking talent acquisition strategy that aligns with our business vision and future growth plans.
• Lead and mentor a diverse global team fostering a culture of collaboration accountability and continuous improvement. Team is 40 professionals including recruiting managers recruiters sourcers and coordinators.
• Act as a trusted advisor to executive leadership understanding business priorities delivering top-tier talent solutions and adapting as hiring needs and priorities change in a rapidly evolving environment.
• Lead the charge on leveraging AI and emerging technologiesidentifying and implementing use cases that streamline processes and drive recruiting efficiency at scale while enhancing the candidate experience.
• Build and strengthen cross functional partnershipswith Talent Brand People Data People Development and Enablement Total Rewards and People Business Partners to deliver workforce plan and seamless integrated talent solutions. Or with FP&A to align on hiring approvals and timing of hiring to the financial strategies of the company.
• Drive operational excellenceusing data-driven insights to continuously improve our recruitment process and candidate experience leveraging data to lead the function. Be a master problem solver driving scale and process efficiencies for the Talent Acquisition function.
• Own and manage the global TA budgetwith discipline and creativity - balancing efficiency innovation and return on investment remaining flexible based on hiring plans.
• Invest in up-skilling and enablement for the TA team- raising the level of delivery across critical areas such as talent assessment offer acceptance rates data hygiene sourcing excellence and other core elements of the recruiting journey to evolve into a best-in-class function.

What Were Looking For On Your Resume

• Bachelors degree in Human Resources Business or a related field.
• 12 years of experience in talent acquisition within a global organization (ideally in the tech industry).
• Proven experience leading talent acquisition teams preferably in a global context with a successful track record of managing high-volume recruitment.
• Strong knowledge of talent acquisition strategies employer branding diversity recruiting and candidate experience improvements.
• Excellent interpersonal and communication skills with the ability to build relationships at all levels of the organization.
• Experience utilizing recruitment analytics and metrics to drive decision-making and enhance recruitment effectiveness.
• Demonstrated ability to foster a culture of collaboration trust and accountability within a team.
• Passion for creating a positive candidate experience and commitment to diversifying the talent pool.

What You Should Know About This Team

• Hybrid office environment with regular operating hours (3x per week required in office - 2 set by company 1 set by the People Team); however flexibility to accommodate global time zones is necessary.
• Our recruiting team is global and spread across all our primary regions (North America LATAM EMEA and APJ).
• Our recruiting teams are organized by function and region with a strong emphasis on pivotability and adaptability with the changing needs of the business to allocate resources where theyre most needed.
• The Talent Acquisition org is viewed across Qualtrics as a pivotal partner and driver in the growth and retention of top talent. Partnerships collaboration and execution are key in continuing to build the success of Qualtrics.

Our Teams Favorite Perks and Benefits

• Work life integration is deeply important to us - we have frequent office events team outings and happy hours.
• Qualtrics Experience Program - $1800 for an experience of your choosing each year (eligible after a year).
• We take pride in our office design aiming at fostering creativity from our rooftop views to an open and collaborative work space.
• On top of standard benefits package (medical insurance for employees and their families as well as dental vision life insurance etc.) we provide snacks drinks and free lunches in our office every day.
• We believe in sharing Qualtrics success which is part of the compensation for all employees.